Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Glory Mrina

Kingwood,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. And fast learner.

Overview

2
2
years of professional experience

Work History

Assistant

Mushi Spare Store
06.2021 - 11.2021
  • Proofread and edited documents for accuracy and grammar.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Completed daily logs for management review.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Customer Service Representative

Gideon Services
01.2020 - 03.2021
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Managed timely and effective replacement of damaged or missing products.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered prompt service to prioritize customer needs.

Education

High School Diploma - Art And Science

St Theresa of Avila
Mwanza,TZ
10.2018

Skills

  • Time Management
  • Report Writing
  • Verbal and written communication
  • Team Collaboration
  • Mail Sorting and Distribution
  • Fast Learner

Languages

Swahili
Native or Bilingual
English
Full Professional

Timeline

Assistant

Mushi Spare Store
06.2021 - 11.2021

Customer Service Representative

Gideon Services
01.2020 - 03.2021

High School Diploma - Art And Science

St Theresa of Avila
Glory Mrina