Glory Okeke
Summary
PMP-certified Project Manager with 4+ years managing operational project portfolios. Serves as liaison between program management, project teams, and Operations leadership. Balances concurrent projects while reporting status, budget, and performance to plan.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Delivery Project Manager
Deloitte
09.2022 - Current
- Manage project timelines, resources, and budgets to optimize operational efficiencies.
- Develop schedules in Microsoft Project using SLAs and SOWs to extract dependencies and deliverables within scope.
- Identify potential risks and issues early on in the process, develop strategies for resolution, and communicate these plans to stakeholders.
- Liaise cross-functionally with program management, planning teams, project staff, clients, and executive leadership across 3 work-streams.
- Generate weekly and monthly reports for stakeholders to summarize progress against key milestones and targets in the execution plan.
- Maintain comprehensive documentation of project aspects including deliverables, milestones, tasks, changes, and progress reports.
Vendor Account Manager
American Automobile Association (AAA)
10.2021 - 08.2022
- Investigated payment discrepancies to root cause and implemented reconciliation controls that prevented recurrence
- Coordinated account activities to streamline service delivery and communication.
- Collaborated with cross-functional teams to resolve client issues promptly.
- Resolved customer complaints in a timely manner.
Account Manager -Trainer
GO Transportation and Translation
04.2021 - 09.2021
- Trained 3 new team members, guiding them from orientation to independent performance in 2 weeks.
- Coordinated translation projects, ensuring timely delivery and adherence to quality standards.
- Facilitated client-translation team communication, aligning expectations to enhance project outcomes.
Education
Bachelor of Science - Information Management
Seminole State College of Florida
Skills
- Project Management
- Schedule Development
- Risk management
- Status reporting
- Cross-Functional Coordination
- Process improvement
- Waterfall & Agile Methodology
- Microsoft (Project, Excel, PowerPoint, Word, Visio)
- Smartsheet
- SharePoint
- Data analysis
- Team development
Personal Information
- Title: PROJECT MANAGER | OPERATIONS PROJECT MANAGEMENT | PROGRAM MANAGEMENT
- Availability: Willing to travel up to 100%
Certification
Project Management Professional (PMP) - Project Management Institute (PMI), Member, Project Management Institute (PMI) and PMO Community of Practice, Deloitte
Timeline
Delivery Project Manager
Deloitte
09.2022 - Current
Vendor Account Manager
American Automobile Association (AAA)
10.2021 - 08.2022
Account Manager -Trainer
GO Transportation and Translation
04.2021 - 09.2021
Bachelor of Science - Information Management
Seminole State College of Florida