Glorymar Duke
Parkland,FL
Summary
Personable and dedicated Human Resources professional with over 15 years of experience who is well -versed in designing and administering benefits and compensation plans.
Overview
13
13
years of professional experience
Work History
Human Resources Compensation Assistant Manager
Broward County Board Of County Commissioners
11.2022 - Current
- Managed salary surveys, providing valuable data for informed decision-making regarding compensation adjustments in support to the Broward County Board of County Commissioner's compensation plans.
- Monitor the effectiveness of existing compensation practices and recommend changes that are consistent with the compensation trends and corporate objectives.
- Assessed and evaluated jobs to determine appropriate salary ranges.
- Evaluated data, identified trends and recommended changes in compensation structures to build competitive compensation plans for 6,700+ employees.
- Ensured compliance with federal and state wage regulations, reducing potential legal issues related to pay practices and ensure completion of regulatory reporting and audit projects.
- Conducted market research and benchmarking analyses to maintain a competitive edge in compensation structures.
- Performed job evaluations and salary structure reviews to maintain internal equity within the organization.
- Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
Senior Human Resources Generalist - Benefits
Broward County Board Of County Commissioners
08.2017 - 11.2022
- Enhanced employee satisfaction with benefits packages through regular communication and feedback sessions.
- Assisted employees in understanding their benefits options, providing clear explanations and guidance on available plans.
- Maintained accurate records of employee benefit enrollments, ensuring timely updates and adjustments as needed.
- Conducted thorough audits of benefits data to identify discrepancies and make necessary corrections.
- Provided support during annual open enrollment periods, facilitating employee selection of appropriate benefit plans.
- Coordinated with external vendors to resolve issues related to insurance claims and coverage disputes.
- Managed the administration of the Donated Leave Program's requests while ensuring compliance with company policies and federal regulations.
- Increased efficiency in processing benefits-related paperwork through diligent organization and attention to detail.
- Facilitated smooth transitions for new hires by coordinating orientations on company policies, procedures, and benefits packages.
- Leveraged strong interpersonal skills when working closely with employees from various departments on matters related to their personal circumstances.
- Consistently met deadlines for reporting requirements by efficiently managing workload without sacrificing quality.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into PeopleSoft.
- Coordinated and conducted employee orientations to promote understanding of the Florida Retirement System (FRS).
- Observed strict procedures to maintain data , plan participant confidentiality in accordance with HIPAA regulations.
Human Resources Generalist - Benefits
Cross Country Home Services Inc.
09.2016 - 07.2017
- Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Negotiated favorable contracts with external vendors for services such as health insurance plans and training providers.
- Coordinated annual open enrollment activities; communicated changes/updates regarding benefit offerings.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Administered employee benefits programs and assisted with open enrollment.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Reduced employee turnover by 68% creating a comprehensive onboarding program for new hires.
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Improved operational processes resulting in productivity increase in HR department.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
Human Resources - Total Rewards
Interval International
11.2014 - 09.2016
- Improved employee satisfaction by developing and implementing comprehensive total rewards strategies for over 6,000 + employees.
- Enhanced company culture through the design of competitive benefits packages tailored to employee needs.
- Collaborated with HR partners to ensure seamless integration of total rewards programs into existing systems.
- Conducted market research and benchmarking analyses to maintain a competitive edge in compensation structures.
- Advised senior management on strategic decisions related to compensation, benefits, and performance management practices.
- Managed annual open enrollment process, ensuring accurate information dissemination and timely completion by employees.
- Implemented innovative recognition programs that increased employee engagement and retention rates.
- Negotiated contracts with vendors for cost-effective benefit plan offerings, maximizing value for both employees and the company.
- Analyzed data from employee surveys to identify areas for improvement in total rewards programs.
- Ensured compliance with federal, state, and local regulations governing compensation and benefits administration, reducing risk exposure for the organization.
- Spearheaded wellness initiatives that contributed to a healthier workforce while reducing healthcare costs.
- Negotiated and managed contracts with health insurance providers to secure cost-effective employee coverage.
- Conducted wage and salary surveys to build competitive compensation plans.
- Guided managers and supervisors on methods for conducting accurate job evaluations.
- Help create and optimize salary structures and bonus programs.
- Developed and maintained comprehensive job evaluation system for equitable compensation.
- Developed communication materials for employee understanding of complex total rewards policies and procedures.
- Performed job evaluations and salary structure reviews to maintain internal equity within the organization.
- Developed training resources for managers on various topics related to total rewards strategy implementation.
Human Resources Manager
Vschoolz
01.2011 - 10.2014
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Supported business growth by developing talent acquisition strategies that targeted top industry professionals.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Spearheaded successful workforce planning efforts, aligning staffing needs with company objectives.
- Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Evaluated compensation packages competitively against industry benchmarks to attract top talent while managing budgetary constraints effectively.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Championed organizational health initiatives promoting overall well-being of staff members which resulted in heightened morale and productivity.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Supervised and mentored direct reports and developed talented HR teams.
- Structured compensation and benefits according to market conditions and budget demands.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Devised hiring and recruitment policies for 500 + employee company.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Devised hiring and recruitment policies for 500+ employee company.
Education
Masters Of Science - Human Resources Management
Nova Southeastern University
Davie, FL12.2015
Bachelor Of Arts In Business Administration - Supervision And Management
Broward College
Fort Lauderdale, FL05.2012
Accounting Application Technology Certificate - Accounting
Broward College
Fort Lauderdale, FL08.2010
Skills
- Total Rewards
- Executive Compensation
- Salary Structures
- Job Analysis Evaluation
- Process IMprovements
- Merit Planning
- Market Salary Surveys
- Performance Management
- Variable Compensation
- Benefits Strategy
Affiliations
- Society of Human Resource Management
- HR Asst. of Broward County
- Total Reward Association of Florida
Timeline
Human Resources Compensation Assistant Manager
Broward County Board Of County Commissioners
11.2022 - Current
Senior Human Resources Generalist - Benefits
Broward County Board Of County Commissioners
08.2017 - 11.2022
Human Resources Generalist - Benefits
Cross Country Home Services Inc.
09.2016 - 07.2017
Human Resources - Total Rewards
Interval International
11.2014 - 09.2016
Human Resources Manager
Vschoolz
01.2011 - 10.2014
Masters Of Science - Human Resources Management
Nova Southeastern University
Bachelor Of Arts In Business Administration - Supervision And Management
Broward College
Accounting Application Technology Certificate - Accounting
Broward College
Similar Profiles
Margaret "Peggy" VicatMargaret "Peggy" Vicat
Senior Document Recorder at Board Of Broward County CommissionersSenior Document Recorder at Board Of Broward County Commissioners
Jerome ArmesJerome Armes
Equipment Operator 2 at Pasco County Board of County CommissionersEquipment Operator 2 at Pasco County Board of County Commissioners
Amy ChandlerAmy Chandler
Deputy Clerk of Court at Polk County Board of County CommissionersDeputy Clerk of Court at Polk County Board of County Commissioners