Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gloryvi Sanchez

Pennsauken

Summary

Friendly and efficient with strong organizational skills, adept at managing office tasks and supporting team functions. Possesses solid understanding of administrative software and office procedures, including proficiency in Microsoft Office and data entry. Committed to optimizing workflows and contributing to smooth-running office environment.

Overview

2
2
years of professional experience

Work History

Office Assistant

Virtua Health Care
03.2023 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.

Unit Secretary

Cooper University Hospital
09.2023 - 03.2024
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
  • Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
  • Managed inventory of office supplies to maintain an organized and well-stocked workspace for the entire team.
  • Assisted nursing staff in organizing patient charts and updating daily census reports to maintain accurate unit statistics.

Patient Access Navigator

Cooper University Health
10.2022 - 09.2023
  • Streamlined communication between patients and healthcare providers for enhanced care coordination and timely treatment.
  • Managed a caseload of diverse patients with various health conditions, consistently meeting performance metrics for quality and timeliness of care.
  • Assisted patients in scheduling doctor and healthcare appointments.


Education

High School Diploma -

Camden County Technical School
Pennsauken, NJ
06-2022

Skills

  • Customer service
  • Time management
  • Data entry
  • File organization
  • Verbal communication
  • Dedicated team player
  • Administrative support
  • Mail handling
  • Prioritizing work
  • Excel spreadsheets
  • Strong problem solver
  • Clerical support
  • Document management
  • Schedule management
  • Invoice processing

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Unit Secretary

Cooper University Hospital
09.2023 - 03.2024

Office Assistant

Virtua Health Care
03.2023 - Current

Patient Access Navigator

Cooper University Health
10.2022 - 09.2023

High School Diploma -

Camden County Technical School

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Gloryvi Sanchez