Overview
Work History
Education
Skills
Websites
Timeline
Generic

Glover Ingram

Warner Robins,Georgia

Overview

6
6
years of professional experience

Work History

Enterprise Development Representative

Atlassian
08.2022 - Current


  • Drive revenue growth through upselling and cross-selling, executing strategic account plans, and surpassing quarterly sales targets
  • Collaborate with Customer Success, Product Management, and Marketing teams to deliver seamless service and resolve issues affecting customer experience
  • Employ CRM tools like Salesforce, Gainsight, and Tableau for diligent account performance monitoring, sales activity tracking, and precise forecasting and reporting
  • Achieved Top Dog status with a quota attainment of 139% in Q3'23, demonstrating exceptional sales performance
  • Consistently exceeded sales targets, with 119% in Q4'23, 100% in Q1'24, 104% in Q2'24, 106% in Q3'24, and 111% in Q4'24
  • Drove 25% increase in revenue from managed accounts, adding $2 million to the company's annual income
  • Effectively upsold additional products and services to 60% of existing clients, generating an additional $500,000 in revenue
  • Attained an impressive contract renewal rate of 90%, securing consistent revenue streams.

Sales Development Representative - SMB

Kojo
02.2022 - 08.2022


  • Identified and pursued new business opportunities, contributing to revenue growth by promoting services and managing contract renewals effectively
  • Collaborated with cross-functional teams to ensure seamless project execution, resolving issues swiftly to maintain timelines and quality standards
  • Developed and implemented innovative account management strategies that streamlined client onboarding, reducing time required by 28%
  • Facilitated an average annual savings of $80,000 for clients through optimized procurement processes, enhancing client relationships
  • Successfully acquired 12 new major construction clients, contributing an additional $2 million in revenue.

Jr. Account Manager

Smartasset
06.2021 - 02.2022
  • Enhanced client satisfaction by providing exceptional service and addressing inquiries and concerns with prompt resolutions
  • Supported revenue growth by assisting senior account managers in identifying upsell and cross-sell opportunities, executing strategic sales initiatives to foster client engagement
  • Coordinated with marketing, customer support, and product development teams to ensure client requirements were met and deliverables were completed on time
  • Analyzed client account data and usage metrics to uncover trends, offering actionable insights to clients and informing senior management decisions for service improvement
  • Expanded network of partnered financial advisors by 35%, bringing an additional 70 advisors onto the SmartAdvisor platform
  • Boosted adoption of new SmartAsset tools and features by 40% within the client base through tailored training and support
  • Collaborated closely with product team to develop a new feature driven by client feedback, increasing platform usage by 20%.

Account Executive

Fleetcor
03.2020 - 03.2021
  • Engaged and prospected new clients, expanding sales pipeline through strategic cold calling, email campaigns, and networking initiatives
  • Demonstrated and articulated SmartAsset's product value during discovery calls and presentations, tailoring solutions to client requirements
  • Negotiated and finalized contract terms, closing sales that aligned with both client expectations and organizational goals
  • Worked in concert with marketing and product teams to customize sales approaches and materials, enhancing outreach and engagement
  • Managed sales activity logs and client communication records within CRM platforms, supporting accurate sales forecasting and strategic planning
  • Generated $3M in new annual revenue by securing deals with mid-to-large-sized enterprises
  • Consistently surpassed sales quotas, achieving an average of 115% of monthly targets throughout the year.

Assistant Manager

Mattress Firm
08.2018 - 01.2020
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Bachelor of Science - Criminal Justice

Kennesaw State University
Kennesaw, GA
05-2016

Skills

  • Revenue Optimization
  • Strategic Account Management
  • Customer Retention
  • CRM Management
  • Contract Negotiation
  • Sales Forecasting
  • Upselling and Cross-Selling
  • Business Reviews
  • Stakeholder Engagement

Timeline

Enterprise Development Representative

Atlassian
08.2022 - Current

Sales Development Representative - SMB

Kojo
02.2022 - 08.2022

Jr. Account Manager

Smartasset
06.2021 - 02.2022

Account Executive

Fleetcor
03.2020 - 03.2021

Assistant Manager

Mattress Firm
08.2018 - 01.2020

Bachelor of Science - Criminal Justice

Kennesaw State University

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Glover Ingram