Glyn Hopson Borel
Las Vegas
Summary
Dynamic food service professional with a strong work ethic and a proven track record at Ruth Chris Steakhouse. Skilled in customer service and cash handling, I excel in fast-paced environments, enhancing guest satisfaction through effective problem-solving and team collaboration. Committed to maintaining high cleanliness and sanitation standards while delivering exceptional dining experiences.
Overview
14
14
years of professional experience
Work History
Food Attendant
REBECCA CAFE
Las Vegas, NV
06.2023 - 02.2025
- Delivered exceptional customer service in fast-paced café environment.
- Maintained cleanliness and organization of dining and service areas.
- Assisted in food preparation, ensuring quality and presentation standards.
- Operated point-of-sale systems for efficient order processing and transactions.
- Handled food orders with precision and attention to detail, ensuring that each dish was prepared according to the customer''s specifications for optimal satisfaction.
- Promoted a positive dining atmosphere by maintaining a professional demeanor even under pressure or during challenging situations involving dissatisfied customers or other issues that may arise during service hours.
- Maintained a clean and organized work environment for optimal food preparation and safety standards.
SUERVISOR GUEST ATTENDANT
Ruth Chris Steakhouse
Long Beach, CA
07.2016 - 01.2022
- Supervised daily operations to ensure high-quality service and guest satisfaction.
- Trained and mentored staff to improve performance and enhance team collaboration.
- Implemented new procedures to streamline workflow and reduce service times.
- Conducted performance evaluations to identify strengths and areas for development.
- Developed training programs focused on customer service excellence and menu knowledge.
- Collaborated with management to create promotional strategies that increased revenue.
- Resolved customer complaints effectively, maintaining brand reputation and loyalty.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Restaurant Busser
CLUB 54 LOUNGE
Los Angeles, CA
07.2016 - 03.2017
- Cleared and reset tables efficiently to enhance guest dining experience.
- Assisted servers with timely delivery of food and beverages, ensuring customer satisfaction.
- Maintained cleanliness and organization in dining areas, upholding health and safety standards.
- Supported team members during peak hours by prioritizing tasks and improving workflow efficiency.
- Collaborated with kitchen staff to coordinate food service, minimizing delays in meal delivery.
- Trained new bussers on procedures and best practices for maintaining restaurant standards.
Dining Room Attendant
THE UNDERGROUND SPEAKEASY AND DISTILLERY
Minot, ND
08.2011 - 01.2012
- Set up and organized dining area for optimal guest experience.
- Served food and beverages efficiently to enhance customer satisfaction.
- Maintained cleanliness and sanitation standards throughout dining space.
- Assisted in training new staff on service protocols and best practices.
- Monitored guest needs proactively, providing exceptional service.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Provided attentive service and proactively assessed guest needs.
Education
Bachelor of Science - GENERAL STUDIOS
Minot State University
Minot, ND12-2015
High School Diploma -
SAINT FRANCIS HIGHSCHOOL
California, MO06-2010
Skills
- Cleaning and organization
- Customer assistance
- Reliability and punctuality
- Cleanliness and sanitation
- Cash handling
- Stocking
- Safe food handling
- Sanitization
- Serving
- Food presentation
- Quality control
- Phone orders
- Performance monitoring
- POS system operations
- High volume dining
- Order processing
- Plating
- Ordering procedures
- Point of sale systems
- Menu offerings
- Strong work ethic
- Positive attitude
- Team oriented
- Quick learner
- Customer service
- Fast-paced environment
- Cleaning and sanitizing
- Multitasking
Timeline
Food Attendant
REBECCA CAFE
06.2023 - 02.2025
SUERVISOR GUEST ATTENDANT
Ruth Chris Steakhouse
07.2016 - 01.2022
Restaurant Busser
CLUB 54 LOUNGE
07.2016 - 03.2017
Dining Room Attendant
THE UNDERGROUND SPEAKEASY AND DISTILLERY
08.2011 - 01.2012
Bachelor of Science - GENERAL STUDIOS
Minot State University
High School Diploma -
SAINT FRANCIS HIGHSCHOOL