Dynamic Furniture Program Manager Lead at JLL, adept in project and vendor management, successfully optimized procurement processes, achieving a 98% on-time completion rate for furniture deployments. Skilled in budget management and fostering cross-functional collaboration, I drive efficiency and enhance workplace environments through strategic planning and innovative solutions.
Overview
29
29
years of professional experience
Work History
Furniture Program Manager Lead
JLL, Jones Lang LaSalle @Meta
07.2022 - Current
Led end-to-end management of furniture programs for Meta, NorAm corporate offices, including planning, procurement, installation, and maintenance.
Coordinated with vendors, contractors, and internal stakeholders to ensure timely delivery and installation of furniture solutions.
Developed and managed project budgets, schedules, and resource allocation for multiple concurrent furniture projects.
Oversaw furniture inventory, asset tracking, and lifecycle management to optimize utilization and reduce costs.
Ensured compliance with company standards, safety regulations, and sustainability initiatives in all furniture-related activities.
Managed RFPs, contract negotiations, and vendor relationships to secure favorable terms and high-quality products.
Collaborated with Facilities / other XFN partners and Workplace team, to support office moves, expansions, and reconfigurations.
Implemented process improvements, to streamline furniture procurement and installation workflows.
Managed and provided training to employees on furniture use, ergonomics, and maintenance.
Managed comprehensive onsite & offsite warehouse furniture inventory across Meta NORAM facilities, tracking furniture assets including location, condition, square footage, cost, and availability status.
Coordinated furniture deployments and relocations for Meta office sites, processing work orders monthly through Corrigo task management system with 98% on-time completion rate
Oversaw storage facility operations ensuring compliance with environmental standards (60-80°F temperature control) and security protocols for furniture assets
Managed daily task workflows for chair replacements, desk repairs, pedestal deployments, and ancillary furniture installations across all NorAm regional locations
Executed desk optimization and space planning projects supporting employees, coordinating removal and redeployment of existing furniture to reduce procurement costs.
Processed will-call and delivery requests with 100% approval authority, ensuring proper authorization and documentation for all furniture movements and inventory change
Coordinated external partnerships requiring vendor teams to maintain precise inventory listings with photographs, condition assessments, and space utilization metrics
Oversaw contract compliance ensuring vendors met storage requirements (safe, dry, temperature-controlled environments) and maintained easy access for pull/return requests
Facilitated vendor communication protocols establishing email/electronic service request processes and serving as primary liaison for all vendor inquiries and escalations
Managed vendor performance accountability requiring operational delivery plans for furniture mobilization periods and certification/approval compliance before project commencement
Negotiated vendor service agreements covering damage liability during storage and transit, establishing clear accountability measures and cost recovery procedures
Coordinated stakeholder engagement across internal Meta teams and external vendor partners, ensuring alignment on project timelines, quality standards, and budget requirements
Facilities Furniture Coordinator
Hines Real Estate
11.2015 - 07.2022
Coordinated project schedules to enhance workflow efficiency and meet tight deadlines.
Facilitated communication between departments to ensure alignment on project goals and deliverables.
Implemented process improvements that streamlined operations and reduced turnaround times.
Developed training materials and conducted workshops for onboarding new team members.
Sales Manager
Macys Department Store
10.2011 - 05.2015
Led sales team to exceed quarterly targets through strategic planning and execution.
Developed and implemented training programs to enhance team performance and product knowledge.
Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly.
Established strong relationships with key clients, ensuring high levels of satisfaction and retention.
Project Architect
Wakefield Beasley
03.2006 - 06.2008
Led architectural design processes, ensuring compliance with client specifications and local regulations.
Developed comprehensive project documentation, including drawings, specifications, and schedules for multiple projects.
Collaborated with cross-functional teams to streamline project workflows and improve overall efficiency.
Mentored junior architects, providing guidance on design principles and professional development opportunities.
Project Architect
Corgan
02.2002 - 04.2004
Managed client relationships, facilitating effective communication and addressing concerns throughout project lifecycle.
Conducted site visits to monitor progress, identify potential issues, and recommend corrective actions when necessary.
Assisted clients in obtaining permits from local authorities by preparing required documentation accurately and efficiently.
Project Architect
Gensler
04.1997 - 07.2001
Conducted site visits to assess project progress and address any design-related issues in real-time.
Developed comprehensive project documentation, including drawings, specifications, and schedules for multiple projects.
Managed client relationships, facilitating effective communication and addressing concerns throughout project lifecycle.
Collaborated with consultants to incorporate sustainable design elements into building plans.
Researched materials to determine appropriate selection for projects.
Verified construction documentation to meet client requirements and vision.
Education
Bachelor of Science - Architecture
New York Institute of Technology
Old Westbury, NY
Skills
Project management
Vendor management
Budget management
Space planning and design software (AutoCAD)
Administered Corrigo task management system processing work orders daily, implementing automated workflows that reduced processing time
Managed CMS (East Region) and Korber (West Region) inventory systems, maintaining real-time visibility into furniture availability and coordinating with vendor partners
Utilized Meta's task system and Programs tool for project coordination, creating standardized templates that improved project delivery timelines
Implemented inventory tracking protocols requiring detailed documentation including photographs, descriptions, quantities, finish/style specifications, and storage space utilization
Coordinated with WPD team through cart access systems, enabling streamlined furniture requests while maintaining centralized approval authority