Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glyness Whitehurst

Triangle,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

35
35
years of professional experience

Work History

Personnel/Payroll Specialist

BMA
09.2016 - Current
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Serving as expert resources and authority on coding and processing personnel/Payroll actions using CHRISHR and NFC.
  • Investigate, troubleshoot and respond to variety of recurring and complex inquiries regarding payroll and personnel matters.
  • Process complex HCUP packages in NFC on corrections needed for data in personnel system.
  • Code, review and process all personnel and payroll actions using appropriate Federal and Corporation policy guidance.
  • Ensure timeliness, accuracy, quality control and follow-up procedures while verifying entries of data into personnel systems.
  • Establish internal controls to ensure compliancy for audit purposes.
  • Run reports from NFC/CHRIS and review for reconciliation of errors each day/pay period (SINQ reports).
  • Enter manual payment, payroll discrepancies and bills into SPPS and track Disbursement.
  • Review NFC screens to ensure manual payments, corrections and disbursements are made timely.
  • Quality control reviews to check accuracy of payroll data entered in all payroll
  • Systems. lump sum payments for annual/restored leave, comp and credit hours,
  • Cancelled payments, Reemployed Annuitants salary offsets, leave audits, execute and working payroll reports, processing Garnishments, Child Support, Tax Levy, and Bankruptcy orders, etc.
  • Serves as quality control reviewer for all work performed by HR Assistant.
  • Provide tracking status reports each pay period on actions, errors and any outstanding issues or problems that need to be resolved with payroll/personnel.
  • Actively monitor 3 payroll/personnel reports to ensure that no employee is paid Inappropriately due to error on processing actions.
  • Support, assist and back-up other Personnel/Payroll HR Specialists and HR Assistants as required by absences, workload imbalances, and other circumstances that may be outside our control.
  • Coordinate with customers internal and external to Corporation on daily basis Regarding any payroll/personnel/benefits issue that needs to be resolved and must maintain processing files and records.
  • Serves as point-of-contact for EPP (Employee Personal Page) inquiries.
  • Provide assistance with Web-TA inquiries to include transferring in leave balances And conducting leave audits.
  • Review Official Personnel Folders / Electronic Official Personnel Folders provided by HR Assistants to ensure retirement coverage, Service computation dates, and personnel actions are accurate.
  • Periodically review Official Personnel Folders / Electronic Official Personnel Folders and other records and report discrepancies to attention of Supervisor

Payroll Specialist

NIST
02.2016 - 09.2016
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Resolved payroll discrepancies quickly and successfully.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Managed payroll data entry and processing for 1000's of employees to comply with predetermined company guidelines.
  • Tracked employee vacation, sick and personal time.
  • Processed timecards and payroll data for team of employees.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Completed payroll accurately and timely to meet employee expectations.
  • Generated reports to track employee time and attendance
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
  • Responded to employee questions and requests for information in timely and knowledgeable fashion
  • Created new hire and termination documents for payroll
  • Performed data entry tasks and maintained accurate records of employee payroll information
  • Updated employee files with new details such as changes in address or salary levels
  • Assisted with recruitment and onboarding of new employees

Payroll Quality Assurance Analyst

Lockheed Martin
Merrifield, VA
09.2011 - 02.2016
  • Organized and maintained work environment to allow for maximum productivity.
  • Performs quality-assurance functions to: execute business coordination, and monitor/report quality-assurance studies in accordance with established QA/UR parameters
  • Anticipates program release problems, averaging more than three times monthly and taking corrective action to resolve and achieve commitments
  • Assigns, reviews, and evaluates work of professional, technical, and clerical staff- numbering six full time employees
  • Regularly briefs leadership, including Director, on: pertinent ongoing QA/QC studies and actions, committee agenda items, issues and completion of audit procedures
  • Interprets and implements quality assurance standards in accordance with: OHC Policy 553-1, TSA MD 1100.63-1, OPM, DOD and DHS policies/regulations, HRSC policy/reports, TSA SOP and TM for Pay Operations, IRS regulations/policies.
  • Monitors cross-functional systems for: unusual phenomena, and subsequently reports follow-up procedures, and monthly and year-to-date comparisons.
  • Compiles statistical data and writes narrative reports summarizing quality assurance findings at rate of nearly two monthly
  • Assists departments with coordination of audit information, recommends appropriate data-gathering mechanisms and procedures
  • Successfully resolved over thousand complex problems regarding employee payroll forms and documents and related personnel transactions over course of 12 months
  • Initiated and maintained communications with HR Office staff (3 full-time employees), client organizations, employees
  • Displayed expert ability reviewing and interpreting wide variety of complex personnel actions such as: History Corrections (HCUP) and personnel actions in EPIC/EMPOW-HR system; reviewing employee records for issues to provide explanations for salary overpayments (bills)
  • Applied federal personnel regulations, policies, procedures and terminology; provides guidance to HR reps regarding personnel transaction
  • Analyze data to suggest process improvements. Identified processing trends and issues and recommends solutions
  • Proven ability to learn quickly and adapt to new situations
  • Developed strong communication and organizational skills through working on group projects
  • Delivered services to customer locations within specific timeframes
  • Learned and adapted quickly to new technology and software applications

Military Payroll Lead

US Army/Army National Guard
FORT BELVOIR, VA
01.1988 - 08.2011
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Resolved payroll discrepancies quickly and successfully.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Established tracking system to help monitor Divisions Budget. Tracked more than $100,000,000.00 of funds allocated to our Division and distributed to subordinate unit’s quarterly
  • Reviewed unit’s monthly spending reports, approximately $40,000.00 monthly, ensuring that unit is spending their funds according to established regulations
  • Tracked contracting items, incoming equipment, supplies and training attendance
  • Hand-selected Certifying Officer, tasked with performing 100% auditing of all transactions processed, reviewed and certified more than $100,000 contract payments, among them: advance/casual payments, travel advances, check cashing actions, and weekly/monthly reports
  • Supervised team of 19-military/local national contractors
  • Managed seven military pay sections, including: processing, customer service, travel, debt management and TASO. Ensured that all daily business was processed efficiently and effectively
  • Managed 8 personnel, ensuring compliance with applicable finance laws and regulations. Validated accuracy of approximately 7000 payments and collection actions monthly
  • As SME, ensured that work production was executed IAW Federal Acquisition Regulations, Defense Federal Acquisition Regulation Supplement, DFAS-IN 37-1, Department of Defense Finance Management Regulation Volume 7A and Joint Forces Travel Regulations
  • Resolved problems, improved operations and provided exceptional service
  • Learned and adapted quickly to new technology and software applications
  • Participated in team projects, demonstrating ability to work collaboratively and effectively
  • Acted as team leader in group projects, delegating tasks and providing feedback

Education

Master of Science - ENTREPRENEURIAL MANANGMENT

STRATFORD UNIIVERSITY
Woodbridge, VA
06.2016

Bachelor of Arts - Culinary Management

STRATFORD UNIVERSITY
Woodbridge, VA
03.2014

Skills

  • Payroll Processing
  • Payroll Administration
  • HR Par Processing
  • Research Support
  • Daily Payroll Activities
  • Meeting Deadlines
  • Data Analysis
  • Analytical Skills
  • Payroll Review
  • Payroll Reconciliation
  • Employee File Maintenance

Timeline

Personnel/Payroll Specialist

BMA
09.2016 - Current

Payroll Specialist

NIST
02.2016 - 09.2016

Payroll Quality Assurance Analyst

Lockheed Martin
09.2011 - 02.2016

Military Payroll Lead

US Army/Army National Guard
01.1988 - 08.2011

Master of Science - ENTREPRENEURIAL MANANGMENT

STRATFORD UNIIVERSITY

Bachelor of Arts - Culinary Management

STRATFORD UNIVERSITY

Similar Profiles

CREATE PROFILE
Glyness Whitehurst