Glynnis M. Haynes
Winter Haven
Overview
2026
2026
years of professional experience
Work History
Warehouse Technician
ACE Hardware Warehouse
01.2024 - Current
- Allocated orders to specific stores based on demand.
- Ensured consistent product availability through regular restocking of shelves.
- Handled forklift operation for streamlined logistics.
- Addressed spills immediately to uphold a safe working environment.
- Adhered to safety guidelines consistently, reducing workplace accidents significantly.
- Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
Warehouse Technician
Sherwin Williams Warehouse
01.2023 - 01.2025
- Managed order allocation to optimize store inventory levels.
- Ensured shelves were replenished regularly for continuous product access.
- Operated forklift to transport goods safely and efficiently.
- Responded quickly to spills, ensuring a clean and safe work environment.
Process Operator
The Mosaic Company
01.2021 - 01.2023
- Ensured process condition compliance by monitoring panel lights, flow meters, and warning signals.
- Conducted safe problem corrections while preparing equipment for maintenance as per regulations.
- Provided clear verbal and written instructions to workers operating material flow machinery.
- Manually controlled equipment shutdowns during emergencies following supervisory directives.
- Remained alert to hazards that could pose risks to fellow employees.
- Reported any environmental or safety issues immediately to maintain workplace integrity.
Order Filler
Walmart Warehouse
01.2020 - 01.2021
- Acknowledge customer needs to provide outstanding service and support.
- Conducted safety sweeps to maintain compliance with company safety protocols.
- Maintained sales floor organization by adhering to company zoning procedures.
- Ensured adherence to product quality standards through rotation, code dating, and recalls.
- Utilized policies and data to prioritize and complete work assignments effectively.
- Lifted and sorted packages exceeding 70 pounds for efficient order processing.
Material Handler
O'Reilly’s Auto Parts
2018 - 01.2019
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Customer Service Representative
Sykes Enterprises, Incorporated
01.2016 - 2018
- Responsible for loading and unloading packages by hand, including placing, pushing, lifting, carrying, and pulling the item in an efficient and safe manner.
- Ability to communicate both timely and effectively, in a noisy operations environment
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Assistant Manager / Loss Prevention Security
Family Dollar
01.2015 - 01.2016
- Greeted and assisted customers in a positive, approachable manner. Answered questions and resolved customer inquiries and concerns.
- Maintained a presence in the store by providing excellent customer service.
- Ensured a clean, well-stocked store for customers.
- Supervised, trained, and developed Store Team Members on Family Dollar operating practices and procedures.
- Assisted in unloading all merchandise from delivery truck, organized merchandise, and transferred merchandise from stockroom to store.
- Assisted Store Manager in ordering merchandise and record keeping including payroll, scheduling, and cash register deposits and receipts.
- Supported the Store Manager in loss prevention efforts.
- Assumed management responsibilities in absence of the Store Manager.
Education
High School Diploma - undefined
Winter Haven High School
Winter Haven, FL01.2013
Skills
- Logistics management
- Material handling
- Order fulfillment
- Analytical thinking
- Data management
- Client relations
- Issue resolution
- Telecommunications experience
Timeline
Warehouse Technician
ACE Hardware Warehouse
01.2024 - Current
Warehouse Technician
Sherwin Williams Warehouse
01.2023 - 01.2025
Process Operator
The Mosaic Company
01.2021 - 01.2023
Order Filler
Walmart Warehouse
01.2020 - 01.2021
Customer Service Representative
Sykes Enterprises, Incorporated
01.2016 - 2018
Assistant Manager / Loss Prevention Security
Family Dollar
01.2015 - 01.2016
High School Diploma - undefined
Winter Haven High School
Material Handler
O'Reilly’s Auto Parts
2018 - 01.2019
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