Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Glyshelle Velez

Glyshelle Velez

Fayetteville,NC

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Team Leader

My Heavenly Sweets
Fayetteville, NC
01.2022 - Current
  • I am currently in charge of making purchasing inventories and cash register balances. I am a cashier and barista. I know how to make sandwiches too. I receive the purchases and deliveries that arrive daily. I make schedules for the cashiers on duty in the morning and afternoon.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Maintained a positive work environment that promoted collaboration between team members.

Education

High School Diploma -

Douglas Bird High School
Fayetteville
06-2021

Skills

  • Cash Handling
  • Technical Support
  • Coaching
  • Quality Improvement
  • Client Service
  • Complaint Resolution
  • Shift Scheduling
  • Overtime Management
  • Leadership
  • Client Support
  • Flexible Schedule
  • Sales Expertise
  • Problem-Solving

Accomplishments

  • Currently in my job I won the award for leadership and best sales of the year.

Languages

Spanish
Full Professional
English
Professional

Timeline

Team Leader

My Heavenly Sweets
01.2022 - Current

High School Diploma -

Douglas Bird High School

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Glyshelle Velez