GRACE MAREN RYAN
Chicago,IL
Summary
Motivated bar and kitchen server with an engaging personality and flexible approach, and dedicated to upholding business standards. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Server
Bird's Nest Bar & Grill
08.2020 - Current
- Served food and beverages promptly and professionally with focused attention to customer needs, while cultivating warm relationships with regular customers.
- Worked with a POS & cash system to place orders, manage bills, and handle complimentary items, and recently trained with the Toast POS system.
- Upheld frequent cleanliness and organized stocking, including wrapping silverware, replenishing low supplies and resetting tables with a positive attitude.
- Utilized clear communication practices with kitchen, bar, serving, and management staff to promote maximum satisfaction for the team, guests and customer deliveries.
Server
Keystone Pub & Patio
06.2018 - 07.2020
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Restaurant Team Member
Noodles & Company
05.2017 - 01.2019
- Greeted guests pleasantly, answered menu questions, and operated register to collect and process credit and cash payments.
- Arrived to work in presentable uniform appearance to meet restaurant standards, and trained employees by coaching and demonstrating tasks during daily activities.
- Assisted with cleaning and organizational operations, such as disassembling delivery boxes, cleaning floors, and dishwashing.
- Used proper techniques to prepare foods at the EXPO station and behind the stoves and ovens, operating skillets and prepping ingredients.
Education
Bachelor of Fine Arts - Film & Television
DePaul University
Chicago, IL06.2022
Skills
- Hospitality Service Expertise
- Suggestive Selling
- Point of Sale Operation
- Cash Handling
- Menu Memorization
- Order Accuracy
- High-Volume Dining
- Performance Improvement
- Beverage Preparation
- Safe Food Handling
- Table Bussing
- Order Delivery Practices
- Supply Restocking
- Food Running
Certification
Illinois Food Handler Training (Aug 2023-2026)
Timeline
Bar Server
Bird's Nest Bar & Grill
08.2020 - Current
Server
Keystone Pub & Patio
06.2018 - 07.2020
Restaurant Team Member
Noodles & Company
05.2017 - 01.2019
Bachelor of Fine Arts - Film & Television
DePaul University
Illinois Food Handler Training (Aug 2023-2026)
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