Overview
Work History
Education
Skills
Timeline
Generic

Gnereke Traore

New York,NY

Overview

4
4
years of professional experience

Work History

Staff

Camp Twelve Trails
07.2023 - 08.2023
  • Leading your kids to different activities and ensuring they were well hydrated
  • Implemented rules and regulations to enforce discipline and compliance
  • Maintaining a positive attitude and remaining patient so campers can enjoy their time
  • In charge of picking up schedule and walkie talkie to keep in touch with supervisor at all times
  • Led groups of children safely through variety of camp activities
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.

Sales Associate

Urban Outfitters, Inc.
01.2023 - 06.2023
  • Organized racks and shelves to maintain store visual appeal
  • Helped customers locate products and other needs
  • Prepared merchandise for sales floor by pricing or tagging
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed efficient cash register operations.

Crew Member

AMC Theatres
06.2022 - 11.2022
  • Worked the front counter taking ticket and snack orders
  • Worked well with teammates and accepted coaching from crew member team
  • Took orders, prepared meals, and aided customers in need to theatre number
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of my counters and cleaned the bathrooms when necessary
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members

Customer service

Macy's
09.2021 - 02.2022
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Cashier/Customer Service

Chipotle Mexican Grill
06.2021 - 08.2021
  • Maintained a clean and safe work environment for customer satisfactory
  • Adapted new skills in memory as I was obligated to remember orders for meals
  • Cleaning after customers, wiping tables, mopping floors, and washing dishes after cooks

Cashier/Customer Service

Bed Bath And Beyond
10.2020 - 04.2021
  • Provided customer service and was involved in training new team members
  • Was appointed for employee of the month in January due to oustanding customer services and customer sign ups
  • Recruited new employees for the franchise as our employee count was declining due to seasonal shifts

Intetn

Hudson Guild Children's Center
07.2019 - 09.2019
  • Handing out flyers in the neighborhood to inform those in the comunity programs in different fields for children
  • Gathered useful information from guest surveys, including names, gender, & overall satisfaction to create new programs to pertain to the children's entertainment
  • Documented names of those who came in and out the gymnasium for open gym

Intern

HVA
07.2019 - 08.2019
  • Ensure that each classroom was set for the fall for returning students
  • Responsible for answering calls at the front desk and giving informational pamphlets to parents enrolling their kids for the fall

Education

Biology

University At Albany
Albany, NY
05.2024

Skills

  • Customer Satisfaction
  • Listening Skills
  • Time Management
  • Trilingual
  • Staff Sourcing

Timeline

Staff

Camp Twelve Trails
07.2023 - 08.2023

Sales Associate

Urban Outfitters, Inc.
01.2023 - 06.2023

Crew Member

AMC Theatres
06.2022 - 11.2022

Customer service

Macy's
09.2021 - 02.2022

Cashier/Customer Service

Chipotle Mexican Grill
06.2021 - 08.2021

Cashier/Customer Service

Bed Bath And Beyond
10.2020 - 04.2021

Intetn

Hudson Guild Children's Center
07.2019 - 09.2019

Intern

HVA
07.2019 - 08.2019

Biology

University At Albany

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Gnereke Traore