Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Work Preference
Interests
Timeline
Hi, I’m

Génesis Mata

Fort Myers,FL
"Commit to the Lord whatever you do, and he will establish your plans" Proverbs 16:3

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

8
years of professional experience

Work History

Ambro Concrete LLC

Office Manager
06.2024 - Current

Job overview

  • Coordinated office activities, ensuring efficient operations and support for team members.
  • Supported financial audits by maintaining organized records of all accounts receivable transactions.
  • Maintained accurate records of company documents, improving retrieval efficiency by implementing organized filing systems.
  • Assisted in budgeting and expense tracking, contributing to cost management initiatives within the office.
  • Reconciled vendor statements to maintain accurate records and resolve discrepancies.
  • Managed employee records and maintained HR databases for accurate information tracking.
  • Conducted performance reviews, providing constructive feedback and identifying growth opportunities.
  • Supported payroll processing activities, ensuring accuracy and timely disbursement of salaries.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.

Chipotle Mexican Grill

Chipotle General Manager
10.2017 - 05.2024

Job overview

  • Led daily operations to ensure compliance with health and safety standards.
  • Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
  • Fostered a positive team culture through regular communication and employee recognition initiatives.
  • Consistently met or exceeded restaurant service standards for quality, speed, and professionalism in meal preparation.
  • Assisted clients in overcoming language barriers, leading to improved communication and better access to services.
  • Trained new hires in proper food handling techniques, customer service skills, and restaurant policies to ensure consistently excellent guest experiences.

Education

Morristown East High School
Morristown, TN

High School Diploma
05-2012

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Billing
  • Payroll processing
  • Bookkeeping
  • Mail handling

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of Ambro Concrete LLC successfull Insurance multiple policies audits.
  • Advanced from no experience employee to office manager within two months for executing excellent results, efficiency, ahead of schedule payments, book keeping and companies overall plans.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

Hybrid

Important To Me

Career advancementWork-life balanceHealthcare benefits

Interests

Reading, helping people and spending time with my family.

Timeline

Office Manager

Ambro Concrete LLC
06.2024 - Current

Chipotle General Manager

Chipotle Mexican Grill
10.2017 - 05.2024

Morristown East High School

High School Diploma

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