Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
CASHIER/STOCKER
Family Dollar
04.2023 - Current
Accurately operated the register, ensuring fast and efficient transactions, including returns and exchanges, while maintaining a welcoming environment by greeting and assisting customers
Performed stocking and aisle recovery, utilized PDT for inventory tasks, set up sale ads, built end caps, and reset shelves according to schematics
Resolved customer complaints regarding pricing errors or product availability with professionalism
Courtesy Clerk
Jewel Osco
Chicago, IL
06.2024 - 07.2024
Demonstrated strong attention to detail by carefully handling fragile or perishable items while bagging groceries
Maintained a clean and organized work area to promote a safe and pleasant shopping experience for customers.
Assisted in the floral department as needed, creating flower bouquets, arranging balloons, and maintaining floral displays.
Supported the grocery team by stocking shelves, organizing products, and ensuring aisles were properly faced.
CASHIER/SERVER
Healthy Substance
07.2022 - 12.2022
Operated the register efficiently for food orders and transactions while providing excellent customer service
Greeted and seated guests, delivered food and drinks, maintained a clean front-of-house environment, and restocked desserts and beverages
Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Education
High School Diploma -
John Hancock College Preparatory High School
06-2023
Some College (No Degree) - Nursing
DePaul University
Chicago, IL
Skills
Customer service
Customer assistance
Work ethic and integrity
Time management skills
Patience and empathy
POS system operations
Dependability and reliability
Languages
English
Native/ Bilingual
Affiliations
Founder of Animal Rights Club 2019-2023
Captain of Cross Country and Track & Field 2019-2023
Accomplishments
Pathway Honors Student at Depaul University
Dean's List at DePaul University Freshmen Year and Fall Quarter Sophomore Year