Summary
Overview
Work History
Education
Skills
Software
Timeline
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Gregory Miller

System Administrator
Saginaw

Summary

Highly motivated System Administrator with experience in system administration, technical documentation, and end-user training and support. Skilled in building robust technical solutions to meet business and clients needs. Knowledgeable on Linux and Windows systems with an emphasis on virtualization and cloud services.

Overview

7
7

Years of professional experience

5
5

Years of post-secondary education

Work History

System Engineer

Vector Tech Group
02.2024 - Current
  • Provide comprehensive support for managed workstations and Azure-based VMs hosting critical client applications such as QuickBooks, SQL Server, Veaam, and Exchange.
  • Interface directly with clients via email, phone and on-site visits to address their issues and concerns.
    Collaborate closely with clients to understand their needs and create effective, efficient and reliable solutions
  • Manage documentation of client projects including system configurations, troubleshooting procedures and project updates
  • Provide training and guidance to clients on utilizing their systems and tools to empower them to maximize efficiency and productivity.

IT Engineer/System Administrator

GTB
12.2016 - 07.2023
  • Managed 100+ Linux/Unix virtual machines across various infrastructure (AWS, VMWare, Azure, and physical)
  • Perform help desk troubleshooting on user equipment (Windows/Mac laptops & desktops)
  • Regularly performed OS and application patching.
  • Created and updated technical documentation and training materials.
  • Utilized automation tools to deploy and manage server environments.

Education

Bachelor of Science - Computer Systems Science

Michigan Technological University
Houghton, MI
09.2008 - 05.2015

Skills

    Change Management

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Software

Linux/UNIX (RHEL, CentOS, Ubuntu)

Windows (10/11, Server 2016)

Scripting (BASH, Python)

TCP/IP Networking

AWS (EC2, S3, RDS, VPC)

Azure (VMs, Entra, VNet)

Puppet, Ansible, Terraform

Timeline

System Engineer

Vector Tech Group
02.2024 - Current

IT Engineer/System Administrator

GTB
12.2016 - 07.2023

Bachelor of Science - Computer Systems Science

Michigan Technological University
09.2008 - 05.2015
Gregory MillerSystem Administrator