Hi, I’m
Lynn Morden
Dongola,IL
Summary
Conscientious and compassionate professional skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Excellent interpersonal, coaching and communication skills. Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
20
years of professional experience
1
Certification
Work History
US Navy
Records Manager
12.2010 - Current
Job overview
- Produced monthly reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Developed customized reports, summarizing and presenting data in visually appealing format.
U.S. Navy
Manager
08.2004 - 08.2024
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Boot Barn
Sales Representative
10.2023 - 01.2024
Job overview
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Soldiers Freedom Outdoors
Volunteer
02.2020 - 04.2021
Job overview
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Wyalusing Valley High SchoolWyalusing, PA
High School Diploma
Skills
- Strategic Planning
- Policy Implementation
- Staff Development
- Operations Management
- Workforce Management
- Performance Management
- Team Leadership
- Staff Management
- Complex Problem-Solving
- Verbal and Written Communication
- Performance Evaluations
- Customer Relationship Management (CRM)
Certification
- Certified Lean Six Sigma White Belt, U.S. Navy - 2009
- Computer Programmer/Operator/System Engineer, U.S. Department of Labor - 2015
Timeline
Sales Representative
Boot Barn
10.2023 - 01.2024
Volunteer
Soldiers Freedom Outdoors
02.2020 - 04.2021
Records Manager
US Navy
12.2010 - Current
Manager
U.S. Navy
08.2004 - 08.2024
Wyalusing Valley High School
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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