GOCE GJORSHESKI

Assistant Director of Financial Legal Affairs

JP NISKOGRADBA OHRID - Ohrid

Ohrid

07.2010 - Current

Utilized software and tools to streamline processes and optimize performance.
Completed day-to-day duties accurately and efficiently.
Achieved cost-savings by developing functional solutions to problems.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Recognized by management for providing exceptional customer service.
Exceeded customer satisfaction by finding creative solutions to problems.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Developed and managed a team of 10 employees to ensure efficient operations of the organization.
Implemented policies and procedures to ensure compliance with federal, state and local laws.
Provided guidance to departmental staff in resolving customer complaints.
Analyzed data from multiple sources to identify trends and develop strategies for improvement.
Conducted training sessions on new processes or products for internal staff members.
Negotiated contracts with vendors for services rendered or products purchased.
Identified areas of opportunity for cost savings initiatives across departments.
Collaborated with other departments to improve interdepartmental communication.
Managed communication between department heads and senior management.
Assisted in developing and implementing strategic plans to achieve organizational goals.
Implemented customer service initiatives to improve client satisfaction.
Collaborated with finance department to manage budget and forecast expenses.
Oversaw the maintenance and updating of organizational databases and records.
Assisted with grant writing and fundraising efforts to secure additional resources.
Prepared reports and presentations for executive leadership review.
Provided support in the recruitment and training of new staff members.
Developed and maintained relationships with external partners and vendors.
Implemented process improvements to increase efficiency and effectiveness.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Resolved customer inquiries and complaints requiring management-level escalation.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Recruited and trained new employees to meet job requirements.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Interviewed prospective employees and provided input to HR on hiring decisions.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Evaluated individual and team business performance and identified opportunities for improvement.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
Managed inventory of golf supplies such as clubs, balls, tees, gloves.
Diagnosed issues with equipment and directed repairs.
Managed calendars for multiple bookings, ensuring timely and accurate scheduling.
Implemented procedures for managing client inquiries, reservations, and cancellations.
Maintained database of client information and event details.
Monitored spending throughout the duration of the event to stay within budget limits.
Installed, configured and maintained computer hardware, software systems, networks and peripherals.
Installed operating systems and applications software on customer computers.
Performed virus scans and malware removal on customer computers.
Diagnosed network connectivity issues and implemented solutions.
Resolved printer issues by troubleshooting drivers or replacing faulty parts.
Set up wireless networks for home users utilizing the latest security protocols.
Utilized diagnostic tools to detect errors in hardware configuration.
Assisted customers with setting up email accounts, web browsers.
Provided remote technical support via phone or online chat services.
Checked in computers and performed diagnostics for repair.
Assisted customers with new computer and accessory purchases.
Updated software versions with patches and new installations to close security loopholes and protect users.
Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
Performed troubleshooting on networking and connectivity issues to restore connections and network access.
Acted as single point of contact for customers during technical faults and security-related events.
Configured radio systems to ensure optimal performance.
Implemented communications protocols to ensure secure transmissions.
Operated HF/VHF radio, computer and telephone communication equipment and received, copied and delivered air traffic control messages, clearances and advisories.
Established and maintained clear and secure contact with field personnel and specific locations.
Identified, analyzed, monitored and managed potential risks within the organization.
Collaborated with senior leadership to develop long-term strategies for managing organizational risks.
Served as a resource for internal teams regarding questions related to regulatory compliance requirements.
Collaborated with law enforcement officials for physical security breaches, safety emergencies and fraud cases.
Created and updated financial reports on frequent basis to present information to leadership teams.
Managed relationships with tax authorities, bankers and auditors.
Conducted one-on-one tutoring sessions with students who needed extra support.
Created a positive learning environment by encouraging cooperation among students.
Participated in team teaching activities such as small group instruction or whole class discussions.
Organized training sessions to educate staff on new policies and procedures.
Developed and implemented educational programs for students of all ages.
Conducted research to identify best practices in the field of education.
Organized and facilitated workshops, seminars and conferences related to education.
Collaborated with other professionals to develop strategies for improving student performance.
Provided technical support to teachers using online tools or software applications.
Acted as point of contact between organization and various community groups.
Collaborated with students and staff to solicit advice and course direction for academic goals.
Worked with staff to create adaptations and modifications for individualized learning needs.
Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
Reviewed and evaluated programs for compliance with state, local and federal regulations.
Directed and coordinated activities of teachers or administrators at schools, public agencies or institutions.
Provided guidance and mentorship to students in need of support.
Coordinated mentor training sessions, workshops, and events.
Advised participants on how to resolve conflicts or issues that arise during their interactions.
Collaborated with school district personnel to coordinate resources needed for the program.
Planned educational activities and field trips for mentors and mentees as part of the program's curriculum.

Summary

Overview

Work History

Assistant Director of Financial Legal Affairs

Education

BBA - Faculty of Economy, Management Department

Skills

Languages

Timeline

Assistant Director of Financial Legal Affairs

BBA - Faculty of Economy, Management Department

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