Godfred Bekoe
Muncie,IN
Overview
2
2
years of professional experience
Work History
Graduate Teaching Assistant
Ball state university Communication Dept.
Muncie, Indiana
08.2025 - Current
- Evaluated and graded examinations, assignments or papers and recorded grades.
- Conducted weekly office hours to provide academic guidance to students.
- Led discussion sections, tutorials or laboratory sections.
- Attended departmental meetings to discuss teaching strategies and methods.
- Provide public speaking coaching to students.
Customer Relationship Officer
2000 Generation Company
Accra, Ghana
01.2024 - 07.2025
- Managed customer inquiries and provided timely responses through various communication channels.
- Coordinated with internal teams to resolve customer issues effectively and efficiently.
- Participated actively in team meetings focused on improving overall customer experience.
- Responded promptly to all incoming calls, emails, letters, or other communications from customers.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
Master of Arts - Communication Studies
Ball State University
Muncie, INSkills
- Public speaking
- Educational assessment
- Academic mentoring
- Customer relationship management
- Conflict resolution
- Team collaboration
- Teamwork
- Problem-solving
Languages
English
Professional
Affiliations
- Watching movies
- Joining public speaking seminars
Timeline
Graduate Teaching Assistant
Ball state university Communication Dept.
08.2025 - Current
Customer Relationship Officer
2000 Generation Company
01.2024 - 07.2025
Master of Arts - Communication Studies
Ball State University