Godfred Nii Yartey Mensah
San Gabriel Transit
Whittier,USA
7
years of professional experience
Organized Entry Level Professional experienced in delivering exceptional customer service and managing multiple projects simultaneously. Achieved accuracy through strong organizational capabilities and effective prioritization of tasks. Committed to establishing a long-term career while contributing to team success.
Work History
Driver
10 Months- Operates and drives passengers within established routes and territories, picks up items, delivers and drops off orders and passengers.
- Operated transit vehicles safely in compliance with all traffic regulations and safety protocols.
- Managed daily route schedules, ensuring timely pickups and drop-offs for passengers.
- Assisted passengers with special needs, providing support and maintaining a positive experience.
Guest Service Agent
- Interacted with customers, providing information to address routine inquiries about products and services, enhancing guest experience. Handled and resolved complaints, ensuring guest satisfaction and fostering positive relationships. Assisted guests with travelling documents, facilitating smooth travel processes and enhancing overall service quality.
- Managed guest check-in and check-out processes efficiently.
- Resolved guest inquiries and complaints with a focus on customer satisfaction.
- Coordinated room assignments and maintained accurate reservation records.
Janitorial Cleaner/Driver/fueler
10 Months- Fueled fleet buses efficiently. Maintained, washed, and detailed fleet buses for optimal appearance and performance. Assigned specific parking spots for all buses.
- Maintained cleanliness and sanitation standards in commercial facilities, ensuring safe environments for patrons and employees.
- Operated industrial cleaning equipment, including floor scrubbers and vacuums, to enhance efficiency of cleaning processes.
- Trained new staff on proper cleaning techniques and safety protocols, fostering a knowledgeable team environment.
Apprentice- Helper
2 Months- Performed maintenance on vessels, including painting, cleaning, and chipping, while addressing damage to metal surfaces.
- Supported daily operational tasks in maritime logistics, ensuring compliance with safety regulations.
- Collaborated with team members to optimize workflow processes, enhancing overall operational efficiency.
Security Guard
3 Years 11 Months- Assigned daily tasks and patrolled routes, monitored security cameras Performed routine patrols throughout industrial area and office {locations Detained trespassers and passed them on to the police. Monitored surveillance system and security cameras for irregular activities.
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular inspections of buildings and grounds to identify potential hazards.
- Responded promptly to alarms and emergencies, coordinating with local authorities as needed.
Education
High School Diploma
Electrical I - Business Communication/Electrical
Skills
Valid Driver's license
Clean driving record
Loading and unloading
Safe driving record
Heavy lifting
Time management
Route Optimization
Cargo Handling
Vehicle Maintenance
Physical Endurance
Logistics Coordination
Passenger Engagement
Additional Information
First Aid & CPR Certified
Timeline
Guest Service Agent
Metro Shore
06.2026 - 05.2026Read More
Driver
San Gabriel Transit
10.2025 - CurrentRead More
Janitorial Cleaner/Driver/fueler
Ljs Cleaning And solution
09.2024 - 07.2025Read More
Apprentice- Helper
Curtin Maritime Corp
01.2024 - 03.2024Read More
Security Guard
Lion Security Company
11.2019 - 10.2023Read More
EBENEZER SECONDARY SCHOOL
High School Diploma
Read More
Whittier Union Adult Education
Electrical I from Business Communication/Electrical
Read More