Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Godfrey Deveaux

Tulsa

Summary

Dynamic and dedicated professional with a strong background in customer service, operations, team leadership, and client relations. Adept at improving workflows, mentoring staff, and driving exceptional customer experiences in fast-paced environments. Proven ability to manage schedules, maintain detailed records, and support organizational goals through problem-solving, collaboration, and strong interpersonal skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Patient Ambassador / Auditor

SonoBello
04.2024 - Current
  • Serve as liaison between surgeon and patient, ensuring seamless communication.
  • Verify appointment accuracy, patient information, and file routing.
  • Ensure disposition and compliance of all patient contacts and documentation.
  • Maintain and audit patient records, enhance consultation and surgical workflows.

Branch Operations Coordinator

Apria Healthcare
08.2022 - Current
  • Lead daily operations, ensuring sales goals and audit compliance are met.
  • Respond to inbound and outbound calls regarding orders, services, and insurance.
  • Collaborate with departments for timely order processing and customer follow-ups.
  • Support walk-in clients, conduct medical equipment downloads, and manage inventory.

Client Success Manager

Financial Wellness/U.S. Student Loan Center
04.2019 - 07.2022
  • Supervised team performance and training across client engagement initiatives.
  • Handled student loan support and IDR application processing.
  • Resolved client concerns, monitored repayment plans, and performed reporting for leadership.

Learner Services Student Advisor

Ultimate Medical Academy
06.2016 - 04.2019
  • Supported students’ academic and financial planning.
  • Managed a team of 30+ advisors and conducted performance reviews.
  • Delivered guidance on institutional policies and academic pathways.

Fine Arts Pastor

Love First Christian Center
10.2013 - 06.2016
  • Directed worship, music, and arts programming, including staff and budget oversight.
  • Facilitated personal development and goal setting for students and staff.
  • Managed call outreach and follow-up related to community services and recovery programs.

Legal Account Representative

Asset Acceptance
09.2012 - 10.2013
  • Managed recovery queues and negotiated repayment plans.
  • Coordinated with legal teams for account resolutions and follow-ups.

Technical/Customer Care Representative

Cox Communications
06.2007 - 07.2012
  • Provided tech support and resolved customer service issues.
  • Led media department initiatives include equipment and licensing management.
  • Facilitated customer payment arrangements and tracked account adherence.

Education

Associate of Arts - Human Resources Management

Rasmussen University
Minneapolis, MN
09.2025

Skills

  • Customer Service & Client Relations
  • Team Leadership & Staff Mentoring
  • Operations Coordination & Audit Compliance
  • Appointment & Schedule Management
  • Data Entry & File Management
  • Sales & Key Account Development
  • Problem-Solving & Decision Making
  • Guest Relations & Food Service
  • Music Ministry & Pastoral Leadership
  • Training & Performance Management

Certification

  • Managerial Leadership
  • Pastoral Leadership

Timeline

Patient Ambassador / Auditor

SonoBello
04.2024 - Current

Branch Operations Coordinator

Apria Healthcare
08.2022 - Current

Client Success Manager

Financial Wellness/U.S. Student Loan Center
04.2019 - 07.2022

Learner Services Student Advisor

Ultimate Medical Academy
06.2016 - 04.2019

Fine Arts Pastor

Love First Christian Center
10.2013 - 06.2016

Legal Account Representative

Asset Acceptance
09.2012 - 10.2013

Technical/Customer Care Representative

Cox Communications
06.2007 - 07.2012

Associate of Arts - Human Resources Management

Rasmussen University

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