Pragmatic Business Executive with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Chief Executive Officer
ASOBO
Nairobi
02.2022 - Current
Overseeing Kenya and Tanzania operations
ASOBO is the first of its kind to create a sustainable platform for e-mobility services on the water in emerging markets
We provide customers with cheaper, hassle-free and clean propulsion – and ensure it always works.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Directed technological improvements, reducing waste and business bottlenecks.
Business Growth Specialist
Independent Consultant
Nairobi
09.2019 - 01.2022
Spearheaded business model architecture and completed equity capital raise of $750k through existing networks for-Fundi App
Working on enhancing route to market channel development strategy and market rationalization for My Fugo
Managing Director
East Africa
09.2016 - 09.2019
Off Grid Electric
Business executive leader overseeing overall regional business function of $45M venture backed renewable energy company
Successfully overseeing Financial planning and analysis, strategy development, stakeholder management with development partners, talent development and business growth
Realized EBITDA positive from -$5.7M and debt of $9M within 36 month. This was through development of a new business model 2.0 distinct from the group plan but in line with the market dynamics.
Established strategic partnerships with cooperatives
across the 4 countries in offering our service to their
membership which resulted in an increase of 61% of our
revenue growth in 2019 alone.
● Increased revenue from $750K to $11.5M over 3 years
through business development initiatives and robust direct
sales teams.
● Developed the playbook for last mile distribution and
operational excellence which was adopted by the rest of
the organization as the gold standard. Resulting in a loss
of less than 1% in both outbound and reverse logistics.
● Customer satisfaction has improved by 34% YoY as
measured by CSAT and Net Promoter Score indices. This
improvement has been driven by our robust customer
retention campaigns through loyalty programs.
● Formed business referral strategic partnerships with
international partners.
● Supported boards and compensation committees in all
areas of governance, oversight and advised on
compensation programs.
Expansion Operations Manager-Africa
Godfrey Odhiambo
01.2015 - 01.2016
Business model 2.0 distinct from the group plan but in line with the market dynamics
Established strategic partnerships with cooperatives across the 4 countries in offering our service to their membership which resulted in an increase of 61% of our revenue growth in 2019 alone
Increased revenue from $750K to $11.5M over 3 years through business development initiatives and robust direct sales teams
Developed the playbook for last mile distribution and operational excellence which was adopted by the rest of the organization as the gold standard
Resulting in a loss of less than 1% in both outbound and reverse logistics
Customer satisfaction has improved by 34% YoY as measured by CSAT and Net Promoter Score indices
This improvement has been driven by our robust customer retention campaigns through loyalty programs
Formed business referral strategic partnerships with international partners
Supported boards and compensation committees in all areas of governance, oversight and advised on compensation programs
Africa Off Grid Electric
Developed go-to-market and sales campaigns that helped the company quickly gain traction in new markets in just 3 short months
Stakeholder management with regulatory bodies as well as local government leadership in Rwanda, Cote d'Ivoire and Ghana
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results
Reduced 28% costs through client and distributor price negotiations
Tanzania
Sales and Marketing Director
Hutvale Services Pty
Gaborone
01.2012 - 01.2015
Developed and managed revenue models, process flows, operations support and customer engagement strategies
Enhanced profitability by developing pipelines utilizing marketing and sales strategies
Created sales dashboards and KPI reports by tracking weekly sales
Decreased monthly spending by 15% through effectively designing budgets using Business model 2.0
Developing innovative go to market strategies for clients in Botswana and Zambia
Spearheaded e-marketing campaigns, resulting in more than 80% conversion rate of financial services clients
Orchestrated four successful corporate rebranding campaigns, including coordination of legal name change and new logo with all vendors and clients, new website and marketing materials, internal and external messaging, and internal communications coaching
Developing Training manuals and developing e-learning methodology
Recruiting and nurturing a team of trainers and marketers
Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches
Head of Business Development and Client Relations
Old Mutual Fund Managers
Nairobi
01.2008 - 01.2012
Managed both corporate and retail sales teams' productivity
Prepared RFP and RFQ for all our corporate business and participated in the tendering processes and was the chief evangelist of the organization
Hired, trained, and managed account executives and relationship managers
Played a key role in maintaining a consistent 20% company growth by managing a National sales operation with an annual target of $35 million Recommended and implemented CRM system.
Negotiated contracts with new clients for fees and service level agreements
Managed competitor analysis efforts and developed strategic positioning to grow market share
Oversaw such special projects as Web design, trade-show preparation, IT maintenance, operations design, vendor relations, and customer training
Streamlined the entire sales process from 14 major phases to 3 phases resulting in a cost saving of $850K
Built, implemented and enhanced national marketing initiatives to maximize outreach and sales of Unit Trust products
Worked with marketing teams to create, deploy and optimize effective campaigns for corporate clients.
Relationship Manager
Chartered Bank
Nairobi
01.2007 - 01.2008
Gained distinction as an exeptional business development performer, accomplishing 65% sales to budget from a zero base within the first 12 months
Met with clients to generate new business and negotiate contracts
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Established key procedures for teams preparing documentation, models and presentations
Met and collaborated with existing and prospective clients to ascertain financial goals and provide recommendations on investment solutions
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Contacted and lined up fellow investors to enable successful IPOs
Researched companies and prepared presentations for management and prospective buyers.
Financial Advisor
Old Mutual Investment Services
01.2006 - 01.2008
Marketing Unit Trust as an avenue to invest in while
matching the clients' needs to the available options
Training all new sales agents on sales skills and providing
ongoing mentorship
I was responsible for growing the Old Mutual Book by $2.3
million and was one of the top sales performers in the
company
Analyzed clients' financial situations to offer products to
improve standard of living.
Systems Supervisor
CMC GROUP
01.2001 - 10.2004
Designing and implementing solutions to facilitate integration of all departments
Setting up from the ground up and administration of the Local Area Network (LAN), which is part of an expansive national network of the CMC group of companies
Managed backup, security and user help systems
Consulted with users, management, vendors, and technicians to assess computing needs and system requirements
Directed daily operations of the department, analyzing workflow, establishing priorities, developing standards and deadlines
Developed computer information resources, providing for data security and control, strategic computing, and disaster recovery
Reviewed and approved all systems charts and programs prior to their implementation
Evaluated the organization's technology use and needs and recommended improvements, such as hardware and software upgrades
Met with department heads, managers, supervisors, vendors, and other stakeholders, to solicit cooperation and resolve problems.
Education
Bachelor's - Accounts and Audit
Dr. Babasaheb Ambedkar Marathwada University
Maharashtra, India
01.1998 - 01.2000
Post Graduate Diploma - Computer Hardware and LAN Engineering