Nikkia Coulbourn
Childcare Owner/ Director
Salisbury,MD
Summary
At God Is Love Childcare, LLC., the initiatives to enhance staff competency and child safety comes first, leading to a significant reduction in staff turnover. Experienced expertise in curriculum planning and staff management, coupled with a strong focus on health and safety regulations, fostered a secure, engaging, and compliant learning environment. Diligent Childcare Director 17 years of experience directing enrichment activities, curriculum and caring for children in licensed childcare facility. Overseeing staff and operations to meet Maryland licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivating safe and nurturing environment for children while maintaining profitability and business growth. Goal-oriented professional well-versed in operational practices and regulatory requirements. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections.
Overview
17
17
years of professional experience
Work History
Childcare Center Director
God Is Love Childcare,LLC.
Salisbury, MD
09.2007 - Current
- Conducted thorough performance evaluations for staff members, identifying areas of growth and providing constructive feedback for continuous improvement for over 15 years.
- Cultivated relationships with local schools to facilitate seamless transitions between preschool programs and elementary school settings for graduating students.
- Implemented safety procedures and protocols to maintain a secure environment for both children and staff members.
- Streamlined administrative processes for increased efficiency, resulting in smoother daily operations at the childcare center.
- Adapted staffing schedules to accommodate fluctuating enrollment numbers, maintaining appropriate child-to-staff ratios while optimizing resource allocation.
- Collaborated with parents to address individual child needs, fostering strong partnerships and enhancing overall family satisfaction.
- Oversaw compliance with state licensing regulations, maintaining up-to-date knowledge of requirements and addressing any areas needing improvement promptly.
- Enhanced childcare center's reputation by implementing innovative and developmentally appropriate programs for children.
- Mentored new hires during onboarding process, facilitating smooth integration into the childcare center team dynamics.
- Established clear expectations for behavior management within the childcare center, promoting consistency among staff members when addressing challenging situations with children.
- Developed comprehensive staff training programs, improving employee skills and increasing overall quality of care provided.
- Continuously assessed program quality by observing classroom activities, reviewing lesson plans, and gathering feedback from both staff and parents.
- Maintained accurate record-keeping systems to track student progress, attendance, health information, and other pertinent data efficiently.
- Championed inclusive practices within the childcare center, ensuring that all children and families felt welcomed and supported regardless of cultural or socioeconomic backgrounds.
- Reduced staff turnover rate by cultivating a positive work environment through team-building activities and open communication channels.
- Spearheaded fundraising initiatives to acquire additional funds for enrichment activities or necessary facility improvements at the childcare center.
- Evaluated curriculum regularly to ensure alignment with current educational standards and best practices in early childhood education.
- Coordinated special events such as holiday celebrations or parent-teacher conferences, fostering community engagement among families in the program.
- Managed budgetary allocations effectively, minimizing unnecessary expenses while ensuring adequate resources for center operations.
- Increased enrollment numbers by executing effective marketing strategies targeting local families seeking quality childcare options.
- Developed relationships with community organizations to provide additional resources and services to families.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Managed program paperwork and child records to comply with state requirements.
- Engaged with parents and families to build positive relationships for children to thrive.
- Attended approved training and continuing education courses to maintain certifications.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Stayed current on guidelines to maintain compliant program operations.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Modernized instructional plans and educational approaches to enhance student learning.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Mentor, At-Risk Youth
Speak Positive Dream Big Mentoring
Salisbury, MD
01.2024 - Current
- Reduced instances of negative behavior by teaching conflict resolution strategies and promoting healthy communication habits.
- Created a safe space for open discussion about sensitive topics such as substance abuse or mental health concerns without judgment or stigma attached.
- Promoted resilience among at-risk youth through regular check-ins and ongoing emotional support during challenging times in their lives.
- Evaluated program effectiveness through regular assessments of both qualitative and quantitative data, making necessary adjustments as needed.
- Boosted self-esteem for at-risk youth through consistent support, encouragement, and positive reinforcement.
- Developed personalized action plans to address specific challenges faced by mentees, such as improving school attendance or finding employment opportunities.
Education
Associate of Applied Science - Early Childhood Education
Wor-Wic Community College
Salisbury, MD 05.2001 -
Skills
Health and safety
Regulatory knowledge
Professional ethics
Safety regulations compliance
Staff Management
Parent-teacher relations
Curriculum Planning
Health and safety
Timeline
Mentor, At-Risk Youth
Speak Positive Dream Big Mentoring
01.2024 - Current
Childcare Center Director
God Is Love Childcare,LLC.
09.2007 - Current
Associate of Applied Science - Early Childhood Education
Wor-Wic Community College
05.2001 -
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