Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
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Godsarm Onukwufor

Smyrna,GA

Summary

Experienced and proactive individual with adept organizational, labor, and teamwork capabilities. Demonstrates enthusiasm and a collaborative mindset cultivated through 14 years of dedicated service in dynamic Supply Chain settings. Possesses meticulous attention to detail and excels as a team player, leveraging strong organizational skills. Proficient in managing multiple projects concurrently while maintaining precision and efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Part-Time Package Center Supervisor

United Parcel Service, UPS
Atlanta, GA
11.2022 - Current
  • Handles day-to-day deliveries and pickups overseeing more than 1500 packages per day
  • Facilitate seamless and efficient delivery processes by coordinating and managing logistics to support drivers effectively
  • Including organizing package deliveries and pickups, dispatching drivers, route optimizations
  • Etc
  • Proper handling of customer concerns with aim of providing right solution
  • Deliver exceptional support to dynamic and skilled team, ensuring operational continuity and high standards of service
  • Spearheaded operational leadership by conducting fundamental training programs and orientation sessions for both drivers and colleagues
  • Manage and organize documentation, reports, and files in collaboration with diverse team to ensure accuracy and accessibility
  • Apply extensive expertise in field to troubleshoot and resolve issues efficiently, leveraging proven knowledge
  • Contribute significantly during Peak seasons by training, organizing, and coordinating driver helpers, resulting in notable success and seamless operations.

Billing Coordinator (Remote)

Good Shepherd Pediatrics
South Orange, NJ
11.2020 - Current
  • Answer telephone inquiries with friendly demeanor and full knowledge of billing department processes
  • Complete appeals of denied claims on patient bills
  • Monitored customer accounts to identify and rectify billing issues
  • Work effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments
  • Provide excellent customer service, developing and maintaining client relationships
  • Reduce billing errors through consistent review and reconciliation of account discrepancies
  • Verified accuracy of accounts payable payments, resulting in 80% reduction in payment errors and check reissues
  • Developed strong working relationships with key stakeholders, fostering collaborative environment conducive to effective problem-solving
  • Used data entry skills to accurately document and input statements
  • Collaborated with customers to resolve disputes.

Warehouse Associate

Performance Team Warehouse
Carteret, NJ
09.2018 - 10.2020
  • Perform various warehouse duties such as order picking, building pallets, and loading/unloading trucks.
  • Utilize equipment such as cherry pickers, pallet jacks, and RF scanners to efficiently move and stock inventory.
  • Maintain accurate records of inventory and ensure proper storage and organization.
  • Assist with shipping and receiving processes, including inspecting incoming shipments and preparing outgoing orders.
  • Collaborate with team members to meet productivity goals and ensure timely fulfillment of customer orders.

Purchasing Leader

PE ENERGY LTD
Port Harcourt, Nigeria
03.2011 - 01.2018
  • Coordinated all vendor sourcing, contracting, and supplying of materials to clients totaling $250M+
  • Produced and presented Supplier Score Card to ensure overall improvements from 2% to 5%
  • Negotiated finances and budgets with contractors and suppliers in both domestic and international applications
  • Collaborated with vendors on customer journey mapping, documentation, and procurement to fulfillment of orders
  • Identified team weak points and implemented corrective actions to resolve concerns
  • Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks
  • Trained employees on assigned duties
  • Mentored junior staff members, helping them develop leadership skills and advance their careers within organization
  • Maintained team flexibility and embraced change to adapt within dynamic markets
  • Reduced operational expenses by implementing cost-effective solutions and proactively monitoring budgetary allocation
  • Cultivated strong relationships with stakeholders, improving overall satisfaction and trust in leadership capabilities.

Education

MBA - Supply Chain Management

ARKANSAS STATE UNIVERSITY
Jonesboro, AR
07.2025

Supply Chain Management - Supply Chain Management 1

MICHIGAN STATE UNIVERSITY (Executive Program) – The Eli Broad College of Business
East Lansing, MI
11.2019

Bachelor of Science - Financial Accounting

UNIVERSITY OF NIGERIA
Enugu, Nigeria
09.2008

Skills

  • Customer service
  • Operations Management
  • Route Optimization
  • Labor Relations
  • Shipment Tracking
  • Warehouse Management
  • Order Picking
  • Agile Project Management
  • Microsoft Suite
  • Visio
  • Tableau
  • User Stories

Certification

  • Certified Scrum Master
  • Executive Master's Certification in Project Management
  • Logistics and Supply Chain Mgt.

References

References available upon request.

Timeline

Part-Time Package Center Supervisor

United Parcel Service, UPS
11.2022 - Current

Billing Coordinator (Remote)

Good Shepherd Pediatrics
11.2020 - Current

Warehouse Associate

Performance Team Warehouse
09.2018 - 10.2020

Purchasing Leader

PE ENERGY LTD
03.2011 - 01.2018

MBA - Supply Chain Management

ARKANSAS STATE UNIVERSITY

Supply Chain Management - Supply Chain Management 1

MICHIGAN STATE UNIVERSITY (Executive Program) – The Eli Broad College of Business

Bachelor of Science - Financial Accounting

UNIVERSITY OF NIGERIA

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Godsarm Onukwufor