GODSWAY LYON DAVIES
SOLE PROPRIETOR
1368 Sheridan Ave #2B, Bronx,NY
Summary
Experienced Proprietor with background handling all aspects of business operations. Great relationship-builder, communicator and problem-solver diligent about running day-to-day activities.
Results-driven.Focused on boosting team productivity and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management.
Solid background maintaining high quality while motivating workers, satisfying customers and meeting demanding production goals.
Manages operations using goal-oriented approach. Industrious, hardworking and passionate about driving company success.
Goal-oriented.Proven history of making profitable business choices and maximizing revenues through streamlining business processes.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Proprietor
Marglyon Ventures
Amasaman Accra, Ghana
07.2016 - Current
- Grew business by developing business plans, hiring staff and obtaining initial investments.
- Consulted with customers to assess needs and propose optimal solutions.
- Formulated business plan to launch company services and signed new accounts.
- Developed and managed relationships with vendors and suppliers.
Front Desk Associate
Silicon Hotels Limited
Kumasi-Ashanti, Ghana
02.2009 - 11.2015
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Designed employee work schedules to address complete operational needs.
- Updated customer accounts with add-on room charges, minibar use and room service bills.
- Collected room deposits, fees and payments.
- Kept accounts in balance and ran daily reports to verify totals.
- Answered guest questions and referred to local points of interest.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Stored guest valuables in safe and individual boxes for security.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Maintained transaction security by verifying payment cards against identification.
Education
Certificate - Commercial Farming
University of Ghana
Accra Ghana, West Africa 02.2009 - 11.2009
Certificate - Computer Software And Media Applications
E Digit Institute
Madina, Accra Ghana 02.2008 - 05.2008
Skills
Profitability and revenue generation
undefinedTimeline
Proprietor
Marglyon Ventures
07.2016 - Current
Certificate - Commercial Farming
University of Ghana
02.2009 - 11.2009
Front Desk Associate
Silicon Hotels Limited
02.2009 - 11.2015
Certificate - Computer Software And Media Applications
E Digit Institute
02.2008 - 05.2008
Similar Profiles
Hemal ShahHemal Shah
Project Manager at Pratham Ventures in collaboration with Syncoro VenturesProject Manager at Pratham Ventures in collaboration with Syncoro Ventures
Ege AğcaEge Ağca
Venture Capital Associate at twozero Ventures - Techone VC - Logo VenturesVenture Capital Associate at twozero Ventures - Techone VC - Logo Ventures
Jasia-Nique StewartJasia-Nique Stewart
Player Experience Agent at Penn Interactive VenturesPlayer Experience Agent at Penn Interactive Ventures
Kenneth EdlamKenneth Edlam
Co-Manager at Seafood MixerCo-Manager at Seafood Mixer
Luis MorenoLuis Moreno
Doorman / Porter at Douglass EllimanDoorman / Porter at Douglass Elliman