GODSWILL IROH
IT SPECIALIST
Collierville,Tennessee
Summary
Motivated student working toward computer engineering interested in software and hardware . Possess experience in technology. Proven success working within fast-paced, collaborative settings.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Communication Services Agent Raymond James
UMRF Ventures, Inc
Memphis, TN.
08.2021 - Current
- Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools
- Maintains customer rapport by listening and answering questions and resolving concerns in a timely manner that led to a 50% positive feedback rate.
Stocking Team Member
Walmart
Collierville, TN
04.2020 - 08.2021
- Assisted an average of 40 customers per day in finding or selecting items, and provided recommendations
- Stocked, replenished, and organized inventory with accuracy and efficiency, completing function 10% faster than average associate
Education
Bachelor of Engineering - Computer Engineering
University of Memphis
Memphis, TN 08.2021 - Current
Associate of Science - Computer Engineering
Southwest Tennessee Community College
Memphis, TN 08.2018 - 05.2021
Skills
Microsoft Office, Python, 3D Modeling, MATLAB, LTspice
Additional Information
- Engineering Honor Society (Tau Beta Pi )
- Phi Beta Kappa Honor Society
- NSBE (National Society of Black Engineers)
- IEEE (Institute of Electrical and Electronics Engineers)
Timeline
Communication Services Agent Raymond James
UMRF Ventures, Inc
08.2021 - Current
Bachelor of Engineering - Computer Engineering
University of Memphis
08.2021 - Current
Stocking Team Member
Walmart
04.2020 - 08.2021
Associate of Science - Computer Engineering
Southwest Tennessee Community College
08.2018 - 05.2021