Gokay Unlu
Orlando
Summary
Food and Beverage Supervisor with extensive expertise in hospitality management, known for enhancing service efficiency and guest satisfaction in high-volume settings. Demonstrates exceptional leadership and training skills, having developed successful programs that boosted staff performance and customer ratings. Committed to streamlining operations, managing resources effectively, fostering a positive dining experience, and building strong client relations.
Overview
12
12
years of professional experience
Work History
Assistant Restaurant Manager
Omni Hotels & Resorts
Orlando
09.2025 - Current
- Managed daily restaurant operations ensuring smooth service flow.
- Coordinated inventory management and supplier relations for stock control.
- Assisted in scheduling shifts to meet staffing needs effectively.
- Addressed guest concerns promptly to enhance customer satisfaction.
- Provided leadership and direction to restaurant employees.
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
ASSISTANT RESTAURANT AND BAR MANAGER
Citrus Club | Premier Social & Business Club
Orlando
09.2023 - 06.2025
- Managed daily bar operations to ensure exceptional guest experiences.
- Trained and supervised staff on drink preparation and customer service standards.
- Developed creative cocktail menus to enhance member engagement and satisfaction.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
F&B Supervisor
Margaritaville Resort Orlando
Kissimmee
01.2022 - 03.2023
Bartender
The St.Regis Hotel Istanbul
Istanbul
07.2018 - 07.2021
F&B Management Trainee Program
The Marmara Taksim
Istanbul
05.2015 - 10.2015
Office Coordinator
The Grand Tarabya
Istanbul
05.2014 - 10.2014
Education
HOTEL MANAGEMENT -
İstanbul University
Istanbul05.2018
HOSPITALITY MANAGEMENT -
Vehbi Koç Vakfı Private High School
Istanbul05.2016
Skype Id
gokayunluu97@gmail.com
Education
other
Timeline
Assistant Restaurant Manager
Omni Hotels & Resorts
09.2025 - Current
ASSISTANT RESTAURANT AND BAR MANAGER
Citrus Club | Premier Social & Business Club
09.2023 - 06.2025
F&B Supervisor
Margaritaville Resort Orlando
01.2022 - 03.2023
Bartender
The St.Regis Hotel Istanbul
07.2018 - 07.2021
F&B Management Trainee Program
The Marmara Taksim
05.2015 - 10.2015
Office Coordinator
The Grand Tarabya
05.2014 - 10.2014
HOTEL MANAGEMENT -
İstanbul University
HOSPITALITY MANAGEMENT -
Vehbi Koç Vakfı Private High School