Summary
Overview
Work History
Education
Skills
Websites
Certification
Supervisor
Timeline
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Gokhan Ercan

Naples,FL

Summary

Good Communication Languages .Cruise is a hardworking, customer-oriented and experienced waiter with a passion for job. It uses 8 years of F&B experience and 1 year of direct charter sailing ship server experience to provide excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Room Service Waiter

CONRAD Bosphorous Hotel
08.2014 - 11.2016
  • Iserved to be ordered, including beer, wine and liquor
  • Maintained accurate inventory records and managed shipping and supply orders The entire area is clean, safe and complies with all standards
  • Knowledge of a wide variety of popular and exclusive drink recipes
  • Food and wine pairing abilities
  • Communication and customer service skills
  • Ability to enforce alcohol safety standards
  • Physically t

Bar waiter

Flamingo Casino
11.2016 - 04.2017

Night server

Head Waiter

PortBosphorous Luxury Hotels
09.2017 - 12.2020

  • Work experience dining restaurant Checked identication
  • Commitment to quality and Adapted service based on customer requests and service kitchen readiness.

Head Waiter

Marmaris - Bodrum
  • Sail boat and host, asi &mavi Charter, Vip island excursions cove tours with a 24 meter sailing boat
  • Preparing breakfast and lunch for the captain's assistant and guests on boarding the ship.

Head Waiter

Marriott Autograph Collection
  • Assisting Marriott guests with their butler and one-on-one check-in requests at the Lux boutique hotel, which is a tourism destination, supporting breakfast and touristic attractionsHead Eaiter

Head Waiter

Marriott Marquis city center Hotels
  • I trained in Cucina Restaurant, which has Italian cuisine
  • High sales a la carte restaurant in aqua lounge outlet pool service

Server F&B staff

NORWEGIAN CRUISE LINE
02.2022 - 01.2023
  • Cagneys Steakhouse &Main dining, Ala Carte
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
  • Folded napkins and prepared silverware sets to provide adequate supply for host station
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Trained new servers on restaurant policies and procedures
  • Wine knowledge

Waiter/Captain

The players GOLF CLUB FLORIDA
10.2022 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
  • Folded napkins and prepared silverware sets to provide adequate supply for host station
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Trained new servers on restaurant policies and procedures
  • Wine knowledge

Education

Highschool -

Mehmet İhsan Mermerci Turizm School
03.2015

Skills

  • To-go order preparation
  • Guest relations management
  • Food spoilage prevention
  • High-volume dining
  • Food and beverage pairings
  • Cash handling
  • Wine service
  • Bar terminology
  • Order accuracy
  • Banquet coordination
  • Item promotion
  • Menu presentation
  • Compliance standards
  • Guest seating arrangements
  • Bill computation
  • Front-of-house display creation
  • Food station setup
  • Dining area maintenance
  • Guest relations
  • Accurate money handling
  • Upselling techniques
  • Bartending
  • Restaurant Experience
  • Event Planning
  • Banquet Experience
  • Serving Experience
  • Restaurant Management
  • Food Service
  • Order Taking
  • Cash Handling
  • Food safety understanding
  • Fine Dining
  • Menu Memorization

Certification

  • Bartender License
  • MAST Permit
  • TABC Certification

Supervisor

Supervisor

Timeline

Waiter/Captain

The players GOLF CLUB FLORIDA
10.2022 - Current

Server F&B staff

NORWEGIAN CRUISE LINE
02.2022 - 01.2023

Head Waiter

PortBosphorous Luxury Hotels
09.2017 - 12.2020

Bar waiter

Flamingo Casino
11.2016 - 04.2017

Room Service Waiter

CONRAD Bosphorous Hotel
08.2014 - 11.2016

Head Waiter

Marmaris - Bodrum

Head Waiter

Marriott Autograph Collection

Head Waiter

Marriott Marquis city center Hotels

Highschool -

Mehmet İhsan Mermerci Turizm School
Gokhan Ercan