Adam Brown
New York
Summary
Results-oriented Account Executive with over 15 years of experience managing high-profile accounts and delivering SaaS solutions. Proven success in driving revenue growth, building long-term client relationships, and negotiating contracts. Skilled at leading small teams to solve operational issues, resulting in strong customer satisfaction and retention. At Stanley Investments, managed 12 key accounts and secured a contract worth $800K in annual recurring revenue. Seeking to contribute expertise in account management and relationship-building to drive growth at Celero.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Executive
Stanley Investments
04.2012 - 07.2019
- Managed a portfolio of 12 key accounts, developing tailored solutions to meet client needs, resulting in increased client satisfaction and revenue growth
- Led a team responsible for resolving operational challenges with high-profile clients, ensuring smooth communication and problem-solving
- Negotiated contracts with clients, including a notable $800K annual recurring revenue deal with Atlas Labs, ensuring long-term client retention and satisfaction
- Developed and implemented client-specific strategies that enhanced service delivery, improved customer loyalty, and contributed to a 15% growth in annual revenue
- Key Achievement: Successfully negotiated a multi-year contract with a major client, resulting in $800K in annual recurring revenue and a strengthened long-term partnership
Sales Account Manager
Trident Solutions
01.2009 - 03.2012
- Managed day-to-day relationships with mid-sized clients, identifying new business opportunities and upselling solutions, leading to a 20% increase in account revenue
- Assisted in the development of sales strategies, utilizing data analysis and market research to increase client acquisition and retention rates
- Collaborated with cross-functional teams, including marketing and operations, to ensure successful delivery of services and client satisfaction
- Key Achievement: Developed a customer retention strategy that increased renewal rates by 25% and significantly reduced client churn
Education
Bachelor of Business Administration (BBA) - Marketing
Lehigh University
Bethlehem, PA01.2009
Skills
- Account Management
- Client Relations
- SaaS Solutions
- Contract Negotiation
- Revenue Growth Strategies
- Cross-Functional Team Leadership
- Customer Retention
- Upselling
- Problem-Solving
- Operational Improvement
- Market Research
- Data Analysis
Certification
Certified Sales Executive (CSE), Sales & Marketing Executives International, 01/01/17
Timeline
Account Executive
Stanley Investments
04.2012 - 07.2019
Sales Account Manager
Trident Solutions
01.2009 - 03.2012
Bachelor of Business Administration (BBA) - Marketing
Lehigh University