Gokulnath (Gokul) Jayabalan

Innovative and results-driven executive with a proven track record of driving organizational transformation through the implementation of cutting-edge technology solutions, enterprise architecture, and process optimization. Expertise in leading complex sales strategies and effectively engaging with C-suite executives. Excels at aligning technology with business objectives to deliver measurable value. Dedicated to driving organizational growth and success, utilizing skills and experience to make a significant impact in any organization.

• Digital Transformation & Modernization / Partner & Ecosystem Collaboration / Strategic Sales & Customer Engagement:

■ Strategy: Partnered with Cloudera team to envision and build Digital roadmap to solve Customer data management by creating roadmap and blueprint of Enterprise, Solution and Data architecture for bank. Worked with Confluent, Talend, Precisely to upgrade entire IT ecosystem to building Data Higway (Kafka) and AI/ML machine learning models using Drools

■ IT Delivery: Managed highly skilled teams and vendors (Cazena / Cloudera) to build Data Lake, migrated legacy data (mainframe) into cloud to provide Customer 360 view for solving use cases such as Customer Life time value, Complaint prediction resulting in 750K savings YOY on staffing & process improvements

■ Accomplishment: Implemented “Event-Driven” approach to handle customer interactions by partnering with Confluent-Kafka and FTB Commercial business teams to adopt to real-time tracking of Customer data across all their channels bringing in new revenue to bank (BBOL – Business banking online data)

• C-Level & Stakeholder Management:

· Strategy: Conducted Enterprise Architecture Discovery and Roadmap initiative with Business and IT leaders to carve out EA Roadmap to modernize IT stack and to adopt cost cutting solutions across various IT engagements (US, Europe, Asia & Australia)

· Accomplishment: Lead a focused team of highly effective individuals, partnering with CIO & senior leadership team to identify organizational impediments, implement a “tool based approach” to gather data across the enterprise, identify critical application rationalization use cases and saved company $1.5 MM dollars yearly cost reduction on IT spend (Cloud adoption & optimization, Payroll systems consolidation and Digital modernization)

• Principal Architect, Allstate, Northbrook, IL, 01/01/11, 12/31/14
• Vice President Application Development, CITI Bank N.A, Irving, TX, 01/01/08, 12/31/11
• Senior Software Engineer, Accenture, Hartford, CT, 01/01/04, 12/31/07
• Software Engineer, Cognizant Technology Solutions, Chennai, India, 01/01/02, 12/31/04

• An accomplished Leader with 21+ years of IT experience focused on Enterprise Architecture, Digital Modernization, Cloud adoption including Digitization; Legacy application Modernization (records management), Program Management with cross functional IT teams and vendor / stakeholder management collaborating across Business, Executive, Functional, Technical and Non-Technical Global Teams with successful implementation of large scale programs, product development to drive transformational growth to Fortune 100 companies in USA.
• As the Digital Practice Director – Logistics, at FedEx, led various modernization initiatives for core applications such as Rating, CRM and ERP applications in FedEx Express, Ground and Freight Op-Co’s to reduce cost of ownership by 50% over 3 YR timeframe and adopt to modernized technical stack to reduce man-power by 75% to maintain the mainframe applications.
• As VP of Application Development at Citi Bank, managed highly skilled teams in Mexico, India and TCS vendor partners (30+) to build Data Lake, migrated legacy & disparate data to provide Customer 360 view for solving use cases. Managed geographically diverse teams to accomplish corporate goals.

o LeanIX Certified Enterprise Architect (April 2023)

o AWS Business Professional (April 2024)

o SAFe Agile Practitioner (April 2024)

o AWS Well Architected Framework (Oct-2022)

o Amazon Web Services Cloud Practitioner (Oct-2021)

o Reltio Integration Specialist & Ref Data Management Specialist (June-2021)

o GCP – Big Data & Machine Learning (Coursera – May 2020)

o SCRUM Master – SCMA (May – 2020)

o Abinitio Certified Technician (Dec-2014)