Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Golden Clark

Golden Clark

Decatur ,GA

Summary

Results-driven candidate with successful track record of providing Transportation / Freight experience in busy office environments. Adept at handling multiple projects and prioritizing tasks. Also ability to Train new employees to keep from a high turnover.

Overview

11
11
years of professional experience

Work History

AFE Ops Associate

Amazon
09.2021 - Current
  • Completed daily logs for management review.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Conducted data analysis to identify weaknesses and improve value and cohesiveness of operations.
  • Trained hourly , salaried, Management and supervised employees on office policies and procedures.

Dispatcher

Ryder Logistics
09.2020 - 05.2021
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Monitored and tracked dispatch communication systems.
  • Execute customer communication protocol pertaining to vehicle breakdowns and PM scheduling and follow-up on vehicle status updates.
  • Improve the quality and consistency of customer communication and ensure customer’s expectations are meet.
  • Process customer service request on a variety of topics for our customers. Assist with questions related to billing, warranty, compliance paperwork, and etc.

Dispatcher Office Assistant

Customized Distribution LLC.
08.2018 - 05.2021
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Processed orders, ran bulk pick sheets, processed, and printed invoices and created daily shipping logs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Dispatch for a food chain service Popeye's, Five Guys, Checkers check emails from customer service tracking late Trucks and shortage of product.
  • Clean route bags when drivers return off routes yard checked for fuel making sure drivers fill tractors and trailers.
  • Stage truck summary building routes answer dispatch phone for over 30 drivers going over routes manifest. Helping with Penske breakdowns. Faxing and excel computer paperwork.

Logistics Coordinator

DHL Supply Chain
01.2014 - 12.2020
  • Studied data to identify trends and patterns in transportation activity.
  • Created and managed budgets related to logistics and transportation.
  • Tracked orders and notified customers of status or potential delays.
  • Identified opportunities for inventory reductions.
  • Taking over 100 calls a day

Administrative Coordinator

S & K Trucking
12.2011 - 04.2014
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Monitored front areas so that questions could be promptly addressed.
  • Coordinated and scheduled meetings and appointments to keep organization running smoothly.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.

Education

High School Diploma -

Elizabeth Andrews High School
Stone Mountain, GA
05.2000

Skills

  • Safety Policies
  • Shipping Procedures
  • Freight Handling
  • Video Conferencing
  • Fee Calculation
  • Creative Solutions

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

AFE Ops Associate

Amazon
09.2021 - Current

Dispatcher

Ryder Logistics
09.2020 - 05.2021

Dispatcher Office Assistant

Customized Distribution LLC.
08.2018 - 05.2021

Logistics Coordinator

DHL Supply Chain
01.2014 - 12.2020

Administrative Coordinator

S & K Trucking
12.2011 - 04.2014

High School Diploma -

Elizabeth Andrews High School

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Golden Clark