Summary
Work History
Education
Skills
Timeline
Generic

Goldie Higgins

Food Server
Henderson,NV

Summary

Dynamic food service professional driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques, as well as safe food-handling standards. Dependable food service professional with many years of experience collecting payments, taking orders and preparing food.

Work History

Food Server

Treasure Island Casino
Las Vegas, NV
12.2011 - Current
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Reputation for putting quests at ease, handling large groups, and maintaining composure in stressful situations.
  • Knowledge of micros
  • History of providing clear, polite, and positive, and positive communication with diverse guests and co-workers to ensure seamless order placement.

Lead Banquet Server

Stratosphere Casino, Hotel & Tower
Las Vegas, NV
04.1994 - 04.2010
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Monitored dietary restrictions and served guests with special needs.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.

Education

Esthetician Degree

Euphoria Institute of Beauty Arts And Sciencees
Las Vegas, NV
04.2007 - 09.2007

Skills

Teamwork

Adaptability

Detail-oriented

Timeline

Food Server

Treasure Island Casino
12.2011 - Current

Esthetician Degree

Euphoria Institute of Beauty Arts And Sciencees
04.2007 - 09.2007

Lead Banquet Server

Stratosphere Casino, Hotel & Tower
04.1994 - 04.2010

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Goldie HigginsFood Server