Summary
Overview
Work History
Education
Skills
Connie Underwood
Additional Information
Timeline
Generic

Goldie Lunsford

Dothan,AL

Summary

To join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore to innovate the work culture for the betterment of all parties concerned.

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills.

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.

Overview

27
27
years of professional experience

Work History

Church Youth leader- Assistance Church Administrat

Allen Temple Church of God in Chirst
Dothan, Alabama
10.2023 - Current
  • Organized youth events and activities to engage young members of the congregation.
  • Coordinated volunteer opportunities for youth to serve the local community.
  • Developed and led weekly Bible study sessions tailored for youth participants.
  • Led weekly youth group meetings to foster community and spiritual growth.
  • Developed engaging lesson plans for youth group activities.
  • Organized weekly youth meetings and discussions on faith topics.
  • Coordinated community service projects to foster youth involvement.
  • Mentored individual youth members in personal and spiritual growth.
  • Facilitated team-building exercises to strengthen group dynamics.
  • Collaborated with parents to support youth development initiatives.
  • Implemented outreach programs to attract new youth participants.
  • Trained volunteer leaders to enhance program delivery and effectiveness.
  • Facilitated discussion groups with teenage members on various topics related to faith and life.
  • Planned and organized weekly activities for youth group members.
  • Coached and mentored youth in developing leadership skills.
  • Developed educational materials, such as Bible study guides, for use by the church's youth ministry.
  • Encouraged team building exercises within the church's youth ministry program.
  • Attended annual conferences and other events related to youth ministry development.
  • Provided guidance to teens on how to apply Christian values to everyday life.
  • Assisted with administrative tasks such as creating newsletters, updating contact information.
  • Participated in fundraising efforts for special projects or trips sponsored by the church's youth ministry program.
  • Researched potential speakers or performers for special events hosted by the church's youth ministry program.
  • Built relationships with local schools, organizations, churches and community partners in order to create opportunities for service learning projects.
  • Mentored young leaders, fostering personal growth and leadership skills.
  • Communicated effectively with parents about youth programs and events.
  • Planned retreats and outings to strengthen youth relationships and faith development.
  • Collaborated with church staff to align youth activities with church goals.
  • Implemented feedback systems to improve youth program offerings and engagement.
  • Monitored attendance at all events held by the church's youth ministry program.
  • Created a safe environment for youth to express their opinions and beliefs.
  • Assessed needs of youth group members and provided appropriate support or resources when needed.
  • Organized events that fostered spiritual growth among participants.
  • Provided pastoral care when necessary by visiting sick teenagers or those facing difficult times.

Server Assistant

Breakfast at Tammy's
Dothan, Alabama
09.2023 - 12.2023
  • Assisted servers in delivering food and beverages to customers efficiently.
  • Maintained cleanliness of dining areas, ensuring a welcoming environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Helped manage inventory by restocking supplies as needed throughout shifts.
  • Provided support during busy periods by taking on additional customer service tasks.
  • Assisted with setting up and breaking down dining areas before and after service.
  • Communicated effectively with team members to enhance overall service quality.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Set up tables and chairs for parties and large groups.

After school childcare assisted

City of Dothan
Dothan, Alabama
06.2022 - 08.2023
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed routine maintenance and repair.
  • Supervised students during activities and ensured safety protocols.
  • Facilitated group discussions to encourage teamwork and communication skills.
  • Collaborated with parents to address student needs and progress.
  • Organized educational games to enhance learning experiences.
  • Implemented behavior management techniques to promote positive interactions.
  • Assisted in preparing materials for after-school programs and events.
  • Maintained records of student attendance and participation in activities.
  • Supervised a group of 10-15 children in an after school program setting.
  • Provided emotional support to children struggling with social or academic difficulties.
  • Encouraged positive behavior through rewards and incentives.

Caregiver

Parents
Camden, South Carolina
10.2014 - 07.2020
  • Assisted clients with daily living activities and personal care tasks.
  • Maintained a safe and clean environment for clients.
  • Monitored client health and reported changes to medical staff.
  • Coordinated transportation to medical appointments and social activities.
  • Administered medications as prescribed and tracked schedules accurately.

Caregiver

Rose Cargiver Inc
Oxford, NC
06.2006 - 12.2008
  • Placed food servings on plates or trays according to orders or instructions.
  • Monitored food distribution, ensuring that meals are delivered to the correct recipients.
  • Loaded trays with accessories, such as eating utensils, napkins, or condiments.
  • Took food orders and relayed orders to kitchens or serving counters, so they can be filled.
  • Assisted clients with daily living activities and personal care tasks.
  • Maintained a safe and clean environment for clients.
  • Monitored client health and reported changes to medical staff.
  • Provided companionship and emotional support to enhance client well-being.
  • Coordinated transportation to medical appointments and social activities.
  • Administered medications as prescribed and tracked schedules accurately.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supported bathing, dressing and personal care needs.
  • Developed personalized care plans in collaboration with healthcare professionals.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Laundered clothing and bedding to prevent infection.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Followed care plan and directions to administer medications.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.

Insurance Billing Clerk

Blue Cross Blue Shield of South Carolina
Columbia, WI
08.2002 - 04.2003
  • Processed insurance claims and submitted them to the appropriate insurance companies for reimbursement.
  • Maintained accurate records of all billing activities, payments received and other related transactions.
  • Managed all payments processing, invoicing and collections tasks.
  • Processed invoice payments and recorded information in account database.
  • Executed account updates and noted account information in company data systems.
  • Met regularly with department heads to discuss any potential problems with current policies or procedures related to billing activities.
  • Verified patient information, including medical history and insurance coverage, prior to submission of claim forms.
  • Adhered to HIPAA regulations when handling confidential client information.
  • Identified areas where process improvements could be made to increase efficiency.
  • Performed daily audits of invoices, credit memos and other documents pertaining to billing activities.
  • Responded promptly to inquiries from internal staff and external customers.
  • Reconciled monthly account statements sent by insurance companies against internal records for accuracy and completeness.
  • Analyzed financial reports generated by accounting software programs such as QuickBooks or Peachtree Accounting Software.
  • Weighed envelopes containing statements to determine correct postage and affix postage.

Postal Clerk

U.S. Navy
La Maddelena, Italy
05.1998 - 05.2001
  • Managed the day-to-day operations of Navy post offices, ensuring efficient processing of mail for personnel.
  • Responsible for sorting, distributing, and dispatching both official and personal mail, which included computing and collecting postage and fees.
  • Provided counter services, including the sale of stamps and money orders, and assisted sailors with their mailing needs.
  • Supervised postal operations, organized mail routing, and ensured compliance with postal regulations.
  • Prepared official mail forms, notices and documents; verified postal addresses and use of special services.
  • Inspected mail containers, staging areas, mail pouches, and sacks.
  • Reviewed postal activity reporting systems reports.

Education

Bachelor's Degree - Human Resource

Southern New Hampshire University

Skills

  • Personal care
  • Vital signs monitoring
  • Medication management
  • Housekeeping duties
  • Communication assistance
  • Customer service
  • Time management
  • Problem solving
  • Patient advocacy
  • Alzheimer's care
  • Verbal and written communication skills
  • Strong ethics
  • Youth mentoring
  • Volunteer coordination
  • Curriculum development
  • Community outreach
  • Team collaboration
  • Conflict resolution
  • Communication strategies
  • Program evaluation
  • Leadership development
  • Active listening
  • Adaptability to change
  • Group dynamics facilitation
  • Relationship building
  • Safety management
  • First aid and CPR
  • Teaching and instruction
  • Fundraising expertise
  • Interpersonal relationships
  • Inclusivity and diversity
  • Mentoring and coaching
  • Budgeting and finance

Connie Underwood

References Available on Request

Additional Information

Caregiver, 03/01/22, 08/15/25, Administered bedside or personal care, such as ambulation or personal hygiene assistance., Performed healthcare-related tasks, such as monitoring vital signs and medication., Cared for parent, providing companionship and personal care., Performed housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands., Provided parent with communication assistance, typing their correspondence or obtaining information for them.

Timeline

Church Youth leader- Assistance Church Administrat

Allen Temple Church of God in Chirst
10.2023 - Current

Server Assistant

Breakfast at Tammy's
09.2023 - 12.2023

After school childcare assisted

City of Dothan
06.2022 - 08.2023

Caregiver

Parents
10.2014 - 07.2020

Caregiver

Rose Cargiver Inc
06.2006 - 12.2008

Insurance Billing Clerk

Blue Cross Blue Shield of South Carolina
08.2002 - 04.2003

Postal Clerk

U.S. Navy
05.1998 - 05.2001

Bachelor's Degree - Human Resource

Southern New Hampshire University
Goldie Lunsford