Dedicated and flamboyant cabin supervisor with a strong work ethic and a flair for service and service-oriented communication skills. Responsible, proactive, and adaptable to fast-paced environments and last-minute changes.
Overview
9
9
years of professional experience
Work History
Cabin Supervisor
AIR INDIA
DELHI, INDIA
04.2015 - 01.2024
Ensured that cabin crew members adhered to company policies, regulations, and guidelines related to flight safety, passenger safety and comfort.
Periodic reviews of the performance standards set by Air India for cabin crew services offered onboard flights and that of the cabin crews performance while in-flight.
Coordinated emergency response drills, ensuring all cabin crew members are familiar with their roles in the event of an incident or accidents
Handling food and wine with finesse for Business Class and Economy guests
Education
Bachelor of Arts - Major in Sociology
IGNOU
AIZAWL
05-2014
Skills
First Aid
Flight Safety procedures
Emergency management
Business Class Guest service handling
Bilingual
Languages
English
Full Professional
Hindi
Full Professional
Accomplishments
Recieved numerous Appreciation Letters from Air India and IndiGo (Interglobe Aviation Pvt Ltd))for showing exemplary sense of duty while attending to medical emergency due to severe turbulence, courteous service rendered to passenger and also handling another medical emergency with utmost duty consciousness.
Appointed as a VIP crew after just one year of becoming a line crew