Goldyn Besas
DSRI
Belmont,NC
24
years of professional experience
Results-driven Senior Lead Business Execution Consultant experienced in driving change initiatives and delivering impactful insights. Led cross-functional teams to achieve business objectives through business execution, change management, and analytics. Focused on enhancing team collaboration, navigating complex challenges, and providing visionary leadership.
Work History
Change Leader/Change Executive
3 Years 11 Months- Led management of Diverse Segments, Representation, and Inclusion (DSRI) change portfolio, ensuring adherence to Change Management Policy and Procedures.
- Oversaw and managed the change portfolio DSRI, ensuring the expected results are delivered, and the change is adopted by the impacted teams/individuals.
- Ensured timely implementation of change initiatives, ensuring the expected results are delivered.
- Identified and monitored cross-business impactful change efforts, ensuring effective tracking and management through an approved system of record.
- Managed DSRI change portfolio, facilitating adoption of change by impacted teams and ensuring delivery of expected results.
- Collaborated with control management partners to conduct initial Change Materiality Assessments (CMA), ensuring a thorough risk evaluation.
- Championed sponsorship and advocacy for the Investment planning process within the DSRI, orchestrating documented reviews with Finance, Control, and Tech leaders.
- Advocated for Investment planning process within DSRI, coordinating reviews with Finance, Control, and Tech leaders to ensure alignment and support.
- Reviewed Quality Assurance (QA) results and facilitated necessary actions for program and product managers in response to non-compliant reviews. Identified root causes for trends and executed specific go-to-green plans for breach of boundaries. Conducted monthly internal QA for DSRI.
BMO Senior Business Execution Consultant
1 Year 2 Months- Coordinated management of critical planned routines and facilitated unplanned events, enhancing participant engagement through effective material preparation for DSRI leadership meetings and OC leader presentations.
- Developed and maintained an onboarding guide and workforce standards for DSRI functions, standardizing the onboarding process to enhance new team member integration.
- Collaborated with DSRI functional leaders and finance partners for expense management, ensuring financial oversight and adherence to budget guidelines.
- Innovatively implemented a low/code no-code solution for Intake utilizing the Alfresco tool, streamlining the intake process and enhancing efficiency in line with modern technology trends.
Analytics Manager
2 Years- Maintained the highest standards of data accuracy and integrity by implementing and overseeing robust processes, controls, and procedures, ensuring the reliability of critical business data.
- Led the CMS transition to the enterprise Tax application. Implementing technology for data transfer, closing process gaps, and enhancing the CMS application UI to capture the relevant tax requirements.
- Collaborated with clients to identify issues and information needs, translating them into precise data and technical requirements that supported business initiatives and projects.
- Spearheaded continuous improvement initiatives by updating workbooks and dashboards, introducing innovative approaches to streamline insights extraction from data in Tableau.
- Cultivated a culture of timely and transparent reporting, focusing on removing blockers and challenges to enhance informed decision-making and effective problem resolution.
- Designed and implemented a comprehensive team analytics working plan, demonstrating effective leadership in guiding analysts to complete analytical projects. Maintained strict control over the quality of deliverables, ensuring they met or exceeded established standards.
9 Years 10 Months
- Recognized as a top-performing leader, consistently selected to revamp and re-engineer troubled projects, demonstrating a proven track record of turning around challenging initiatives.
- Orchestrated the assembly of matrixed project teams, collaborating across Technology, Operations, Legal, Compliance, Finance, and other impacted partners to ensure seamless project execution.
- Designed and implemented a groundbreaking trigger module within the CMS Strategy Portal, enhancing the organization's ability to proactively mitigate compliance risks with loan documents and preventing potential regulatory fines.
- Spearheaded the design and implementation of a new Investor Relations Module for CMS, facilitating the transition from manual Excel spreadsheets to an efficient application. This transition resulted in a substantial reduction in processing times for the Investor Relations team.
Analysis Consultant
2 Years 4 Months- Collaborated with cross-functional teams to oversee change projects, developed business-enhancement requirements for HR positions, created user acceptance testing scripts, and led communication strategies for unit initiatives, driving project success.
- Acted as a Subject Matter Expert (SME) for over 300 domestic and global Corporate, Investment Bank, and Support Unit system users, offering unparalleled insights and guidance to optimize system functionality.
- Analyzed and resolved daily PeopleNet user issues while conducting User Acceptance Testing (UAT) for all PeopleNet releases, ensuring seamless integration and enhancing user satisfaction with each system update.
- Played a pivotal role in supporting business unit initiatives, including past implementations such as the MyTime CIB release and the AG Edwards/CIB merger. Navigated through complex transitions, contributing to the successful integration of diverse systems.
- Applied in-depth knowledge to meticulously document Test Plans and Test Cases, conducting thorough functional and regression testing. Facilitated UAT sessions and recorded user feedback for future changes, maintaining an exceptional 100% accuracy rate in all system releases.
Consultant
4 Years- Bank of America Performance Test Manager
- Bank of America LoanSolutions, Component designer
- Coordinated retail platform deployment during merger, ensuring seamless integration and operational continuity.
- FleetBoston/Bank of America Retail Platform Deployment, Merger Analyst
- Assessed mutual fund processes, identifying key areas for improvement and providing actionable recommendations.
- Designed components for LoanSolutions, enhancing system functionality and user experience.
Education
Bachelor of Science - Information Systems
Skills
Change Management
Project management
Project Lifecycle Management
Financial oversight
Domain Expertise in Enterprise Finance
Risk Management
Data Analysis
Process Analysis & Redesign
Analytical Skills
Problem-Solving Skills
Stakeholder Engagement
Team Management
Communication Skills
Strategic innovation
Timeline
Change Leader/Change Executive
DSRI
11.2022 - CurrentRead More
BMO Senior Business Execution Consultant
DSRI
09.2021 - 11.2022Read More
Analytics Manager
WF Commercial Mortgage Servicing (CMS)
08.2019 - 08.2021Read More
WF Wholesale Bank Project Manager 5
10.2009 - 08.2019Read More
Analysis Consultant
Wachovia Corporate and Investment Bank Human Resources
06.2007 - 10.2009Read More
Consultant
Accenture
01.2003 - 01.2007Read More
Wake Forest University
Bachelor of Science from Information Systems
Read More