Goli Anna Thao

Green Bay,Wisconsin

Summary

Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.

Overview

2027

years of professional experience

Work History

Patient Admissions Rep: Behavioral Health

Emplify Health by Bellin

Green Bay, WI

2026 - Current

Assisted patients with scheduling appointments and managing inquiries efficiently.
Handled incoming calls, triaging requests to appropriate departments for efficient resolution.
Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.

Unit Supply Specialist

US Army National Guard

Redding, CA

2018 - 2026

Managed supply inventories, ensuring accurate tracking and timely replenishment of materials.
Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
Supported unit readiness by providing timely and accurate replenishment of supplies, ensuring optimal performance during missions.

Medical Scribe

Shasta Community Health Center

Redding, CA

2022 - 2022

Documented patient encounters to ensure accurate electronic medical records.
Maintained confidentiality of patient information in compliance with HIPAA regulations.
Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.

Education

Phlebotomy

Fox Valley Technical College

Appleton, WI

2025

High School Diploma -

West High School