Gol Mohammad Akbari

Led high-performing team of 36 staff to consistently achieve TripAdvisor rating of 4.5+ stars and 90%+ customer satisfaction score, earning restaurant a reputation as top dining destination in area.

Develop 4 strong manager within 5 months.

Optimized staff scheduling and labor allocation through use of workforce management software, leading to 5% decrease in labor costs without compromising service quality.

Quality Control: Implement and maintain rigorous quality control procedures to ensure that products meet or exceed industry standards.

Process Optimization: Continuously evaluate and improve manufacturing processes to enhance efficiency, reduce waste, and minimize production costs.

Safety Compliance: Enforce safety protocols, conduct regular safety training, and lead incident investigations to maintain a safe and compliant work environment.

Inventory Management: Manage raw materials and finished goods inventory levels to meet production demands while minimizing excess stock.

Budget Oversight: Monitor and manage departmental budget, identifying cost-saving opportunities and ensuring cost control.

Supplier and Vendor Relations: Collaborate with procurement to maintain strong relationships with suppliers and vendors, ensuring timely deliveries and cost-effective sourcing.

Received "Restaurant Excellence Award" for outstanding leadership, operational excellence, and exceptional guest experiences.

• Implemented health and safety protocols , ensuring compliance with local regulations and receiving %100 score on health inspection.

• Achieved 20% increase in team productivity by implementing lean management principles and optimizing workflow processes.
• Trends and enhance sales.
• . Led cross-functional team of 35 employees , providing coaching and guidance to enhance their performance, resulting in 30% reduction in errors and 15% increase in overall efficiency.
• Oversaw financial management, Budget management and accounting
• Played pivotal role in customer relationship management , resolving complex issues and achieving 95% customer satisfaction rate, leading to increased repeat business and referrals
• Accomplished financial objectives by forecasting requirements scheduling expenditures and preparing annual budgets.
• Oversaw financial management , Budget management and accounting.
• Increased sales by 15% and made really good bonus

• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Read and interpreted work order to uphold specific guidelines and produce high-quality.
• Managed over 50 customer calls per day.'

• Assisted clients with developing reasonable diets and nutritional
• Guidelines.
• Communicated with clients to determine goals and performed client
• Resolved member and guest complaints or notified supervisor for
• Educated members on importance of health and wellbeing by explaining
• Increased sales by 10%".