Golnar Ghorashi
Gilroy,CA
Summary
Dynamic Program/Event Manager with a proven track record at Pars Equality Center, enhancing client satisfaction and fostering key stakeholder relationships. Specializes in budget management and team leadership, successfully increasing event execution efficiency by implementing innovative strategies. Skilled in vendor coordination and project oversight, ensuring memorable and cost-effective events.
Overview
32
32
years of professional experience
Work History
Program/Event Manager
Pars Equality Center
2010.02 - Current
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Ensured smooth transitions between program elements at live events through effective stage management techniques.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
- Coordinated florists, photographers, and musicians for events.
- Mobilized volunteers effectively, ensuring smooth operation and positive experiences for both attendees and contributors.
- Enhanced vendor performance through rigorous selection and evaluation processes, ensuring alignment with event goals.
- Coordinated with vendors to secure high-quality services, ensuring memorable event experiences.
- Negotiated contracts with venues to secure favorable terms, optimizing event profitability and attendee experience.
- Implemented sustainable practices in event planning and execution, reducing environmental impact and promoting social responsibility.
- Developed training programs for event staff, elevating level of professionalism and service delivery at events.
- Enhanced team collaboration by developing comprehensive communication plans that kept all stakeholders informed and engaged.
- Fostered strong relationships with sponsors, elevating caliber and financial support of events.
- Created detailed timelines and budgets for events to meet all deadlines.
- Coordinated travel and accommodations for event attendees.
- Monitored and controlled event expenditures to meet budgets.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Identified program obstacles and communicated possible impacts to team.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Built teams to address project goals and objectives for multiple projects.
- Coached team members on productivity strategies to accomplish challenging goals.
- Championed best practices in project management, fostering a culture of continuous improvement.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Developed and maintained logistics workflows, procedures and reports.
- Participated in vendor selection and management process for program initiatives.
- Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Loan Officer
GMAC Mortgage
2001.10 - 2010.01
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Developed strong relationships with customers through high levels of customer service.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Examined customer loan applications for loan approvals and denials.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
- Advised clients on mortgage, education and personal loans.
- Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.
- Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Collaborated with other departments to promptly process loan applications.
- Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
- Boosted loan approval rates by meticulously evaluating applicants' financial information and advising on improvement strategies.
- Provided detailed loan options to clients, enabling informed decisions that matched their financial goals.
- Enhanced customer satisfaction with personalized loan consultations, guiding clients through complex processes.
Loan Officer
Mercury Financial Services
1995.09 - 2001.08
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Participated in ongoing professional development programs to continuously expand knowledge of the mortgage industry and enhance skills as a loan officer.
- Collaborated with underwriting teams to ensure smooth loan approval processes, minimizing delays and client dissatisfaction.
Freelancer
Pars Communications
1993.01 - 1995.07
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Strengthened client relationships with consistent communication and timely project updates.
Education
Continued Education - Event Management
University of California, Irvine
Irvine, CA05.2017
Bachelor of Arts - Communications
Wayne State University
Detroit, MI12.1993
Skills
- Guest Relations
- Team leadership and supervision
- On-site Execution
- Schedule Management
- Client meetings
- Guest Management
- Team mentorship
- Social Media Management
- Vendor Management
- Project Oversight
- Project Management
- Budget Management
- Event Billing
- Vendor coordination
- Talent Recruitment
- Entertainment management
- Vendor Relationship Management
- Venue Selection
- Staff Oversight
- Event Evaluation
- Catering Coordination
- Fundraising Events
- Audio-Visual Management
- Employee Training
- Scheduling
Affiliations
- Member Committe Chair at Refugee & Immigrant Forum of Santa Clara County
Languages
Persian
Full Professional
Timeline
Program/Event Manager
Pars Equality Center
2010.02 - Current
Loan Officer
GMAC Mortgage
2001.10 - 2010.01
Loan Officer
Mercury Financial Services
1995.09 - 2001.08
Freelancer
Pars Communications
1993.01 - 1995.07
Continued Education - Event Management
University of California, Irvine
Bachelor of Arts - Communications
Wayne State University
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