GOLNAR LEOTA
Asheville,NC
Summary
Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members and clients. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Owner
Life Cycle Fitness Studio
2014.11 - 2023.05
- Boutique fitness studio, that specializes in small group fitness, cycling, personal training, and nutrition.
- Created and developed the Life Cycle brand from the ground up for 9 years.
- Consulted with customers to assess needs and propose customized plans to help achieve their goals.
- Trained and motivated employees to perform daily business functions.
- Prepared weekly informative newsletters for clients and staff.
- Managed all social media platforms and created engaging content.
- Established foundational processes for business operations.
- Conduct in depth market research quarterly and yearly to ensure our programs and business serve our everchanging demographics and changes.
- Manage all day- to- day operations of studio
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Created in depth business continuity plan resulting in business thriving even through Covid19 shut down of 2 plus years.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Coached and motivated clients on their mindset and goals.
- After first 4 years of business we maintained a 89% retention rate with new clients.
Senior Executive Assistant Manager
Bridgewater Associates, Dalio Family Office
2012.01 - 2015.08
- Key member of the Dalio Family office, administrating executive support directly for the Founder, CEO, CTO, and CFO
- Trusted member of the department selected to run confidential projects for the founder and CEO
- Managed the quarterly and annual employee assessment and compensation reviews for entire department
- Team manager for the administrative assistant and support team
- Responsible for sourcing, hiring, coaching, training, and placing of all executive assistant needs for the department
- Prioritized and managed CEO’s business and personal calendar
- Strong integrity and ability to manage confidential/sensitive information with discretion
- Exercised judgment and made decisions on Managers behalf regarding projects and staff
- Community building coordinator for three years
- I was responsible for coordinating events that helped build stronger bonds between the team
- Developed and managed seat assignment templates and floor map for two major building moves
- Heavy calendaring and international travel and event coordination for CEO and CFO
- Attended meeting on behalf of executive team
- Providing detailed, timely feedback and minutes
- Prepped and studied all meeting material and presentations for CEO and ensured to be available as his back up presenter
- Managed an extensive project log and playbook to ensure everything is organized, in place, and that progress is clear.
Bartender/Server
Tigin Irish Pub
2010.01 - 2012.01
- Contributed to atmosphere by welcoming guests
- Took guest orders, rang orders into POS system, prepared and deliver drinks to guest.
Performance Specialist
O.C. Tanner
2008.01 - 2009.08
- Southeast Region
- Coordinated the development and launch of 24 Recognition@Work programs
- Drove on-schedule completion projects given to 20 + coworkers and clients laterally
- Prepared and reviewed monthly, quarterly and yearly partnership reviews for clients (in order to assess their program standings)
- Oversaw the first-year outcomes of newly implemented programs and adjusted to fulfill client needs and expectations
- Structured weekly and monthly training sessions focusing on customer service, satisfaction and retention
- Provided senior management with monthly client report cards indicating cost and revenue
- Aided client companies in administration and utilization of their specifically formatted
- Recognition@work programs
Senior Manager
DIGITAL DRAW NETWORK
2005.01 - 2007.12
- Directed field operations of company providing risk management for commercial and residential construction projects
- Drove on-schedule completion of 500-600 simultaneous projects involving 400-500 inspectors, architectural engineers, and contractors
- Developed, implemented, monitored, and evaluated management policies and procedures for the
- Field Services and 442/1004D departments
- Provided employees with counseling, training and development to meet job standards and promote career advancement
- Coordinated managers, field representatives, computer programmers, and functional program specialists in developing new systems and in overseeing programs
- Managed testing of new software and enhancement versions; wrote testing parameters
- Identified solutions to issues arising within the web-enabled workflow; wrote proposals regarding system redesign, software modification, or changes to practices and procedures
- Facilitated company growth from 1 to 8 service types by managing service parameters, scheduling, staff qualifications, monitoring regulatory deadlines, and providing follow-up with clients.
Education
Bachelor of Science - Engineering (Pre-Engineering)
Brigham Young University
Provo, UT06.2005
Associate of General Studies -
Salt Lake Community College
Salt Lake City, UT12.2002
Skills
- Customer Relations
- Business Planning
- Contract Negotiation Expertise
- Verbal and Written Communication
- Coaching and Mentoring
- Project Management
- Business Launch
- Change and Growth Management
Timeline
Owner
Life Cycle Fitness Studio
2014.11 - 2023.05
Senior Executive Assistant Manager
Bridgewater Associates, Dalio Family Office
2012.01 - 2015.08
Bartender/Server
Tigin Irish Pub
2010.01 - 2012.01
Performance Specialist
O.C. Tanner
2008.01 - 2009.08
Senior Manager
DIGITAL DRAW NETWORK
2005.01 - 2007.12
Bachelor of Science - Engineering (Pre-Engineering)
Brigham Young University
Associate of General Studies -
Salt Lake Community College
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