GolynRuth Alokoa
Lanai,HI
Summary
Flexible and focused team player with expertise in customer relationship. Considered highly knowledgeable in information technology, systems and program management. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Personnel Technician Assistant
Department of Finance and Administration
Tofol, Lelu, Kosrae
10.2020 - 05.2023
- Conducted new employee orientation sessions to provide information on company policies and procedures.
- Scheduled exit interviews with departing employees in order to identify areas needing improvement within the organization.
- Provided administrative support during collective bargaining negotiations between union representatives and management teams.
- Filling and scanning or setup meetings with the staff.
- Managed employee benefits programs such as health insurance, retirement plans, vacation pay, and other benefits.
- Updated job postings on corporate website in order to attract qualified candidates.
Cashier
Don Quijote Hawaii
Honolulu, Hawaii
06.2018 - 04.2019
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Customer Service Representative
Texaco Gas Station
Honolulu, HI
08.2017 - 11.2017
- Maintained a high level of professionalism when dealing with difficult customers.
- Identified opportunities for upselling additional products or services based on customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Hilo High School
Hilo, HI05-2013
Some College (No Degree) -
Hawaii Community College
Hilo, HISkills
- Job Analysis
- Human Resources Management
- Background Checks
- Employment law knowledge
- Recruitment
- Fast learner
- Cleaning and cooking are my main things to do at home
Timeline
Personnel Technician Assistant
Department of Finance and Administration
10.2020 - 05.2023
Cashier
Don Quijote Hawaii
06.2018 - 04.2019
Customer Service Representative
Texaco Gas Station
08.2017 - 11.2017
High School Diploma -
Hilo High School
Some College (No Degree) -
Hawaii Community College
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