Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

GOMAIRA SANTIAGO

Kissimmee,FL

Summary

Experienced cosmetologist and business owner with 10+ years in business management and client services. Seeking advancement in the med spa industry. Proven ability to effectively manage operations, lead teams, and consistently provide exceptional customer service. Extensive background in nail care, hair, and advanced skincare techniques, coupled with a genuine passion for continuous learning and staying abreast of the latest industry trends. Committed to creating a professional and welcoming environment that prioritizes client satisfaction and offers innovative beauty treatments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Para PROFESSIONAL/ Substitute Teacher

Kelly Services
08.2021 - Current
  • Assisting with lesson plans and materials, grading homework, and writing progress reports
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Nail Technician

BossLady Nails
08.2021 - Current
  • Experienced nail technician with 3+ years of experience providing quality nails services to clients
  • Dedicated to remaining up to date with the latest nail service technologies, designs and trends
  • Bringing forth advanced nail technical abilities and the desire to provide clients with the best and most pleasurable salon experience.
  • Delivered top-notch hygiene standards by maintaining a clean, sanitized, and organized work station.

Company Owner & Manager

Street Fame Barber Shop
08.2013 - Current
  • Manage business operations such as payroll and inventory
  • Hired, trained and managed staff to cultivate productive and efficient workforce.
  • Oversaw daily business operations and financial decisions to drive profitability and growth.
  • Resolved customer service issues with timely and professional resolutions.
  • Implemented strategic plans to inprove performance and increase client acquisition.

Unit Clerk

Bayonne Hospital
06.2003 - 08.2008
  • Served as a unit clerk for 2+ years, which include the responsibilities of greeting patients and visitors and attending to their questions
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
  • Assisted as a CNA care nurses assistant for 3+ years helping patients with personal hygiene and care such as bathing, grooming, dressing, along with bowel and bladder care
  • Take and record patient vital signs and weight


Education

Electrolysis And Laser Hair Removal

Hollywood Institute of Beauty Careers
Casselberry, FL
09.2024

Cosmetology -

Horizon Beauty School
Jersey City, NJ
06.2004

Skills

  • Customer Relations
  • Small business operations
  • Business Development
  • Business Growth
  • Continuing education
  • Customer Education
  • Customer Service
  • Problem-solving abilities
  • Time Management
  • Licensed Cosmetologist

Certification

  • Licensed Electrologist and Laser Technician
  • Licensed Cosmetologist

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Para PROFESSIONAL/ Substitute Teacher

Kelly Services
08.2021 - Current

Nail Technician

BossLady Nails
08.2021 - Current

Company Owner & Manager

Street Fame Barber Shop
08.2013 - Current

Unit Clerk

Bayonne Hospital
06.2003 - 08.2008

Electrolysis And Laser Hair Removal

Hollywood Institute of Beauty Careers

Cosmetology -

Horizon Beauty School

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GOMAIRA SANTIAGO