Gomathi Raja

Summary

Data Analyst with proven experience at Numpy Ninja, skilled in utilizing PostgreSQL and Tableau for data transformation and actionable insights. Demonstrated success in team collaboration and enhancing customer satisfaction through effective communication and problem-solving. Focused on delivering high-quality analyses that drive strategic business decisions.

Overview

years of professional experience

Certification

Work History

Data Analyst

Numpy ninja

Dover, DE

02.2025 - Current

Conducted data cleaning and preprocessing on large-scale clinical datasets, enhancing data quality by 25%.
Utilized PostgreSQL for efficient extraction and manipulation of structured health records.
Applied Python libraries to transform and analyze time-series patient data for sepsis detection research.
Developed interactive Tableau dashboards to enable real-time monitoring of patient trends and outcomes.

Customer Care Representative

Alorica

Austin, TX

02.2023 - 02.2025

2 years of experience working with multiple roles as customer care support, web support and physician service agent.
Provided accurate, valid, and complete information to customers.
Promptly responded to customer inquiries and resolved complaints to promote loyalty.
Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
Documented customer correspondence in CRM to track requests, problems, and solutions.

Education

Master of Science - Computer Science

Anna University

Chennai,India

05-2012

Skills

PostgreSQL and SQL queries
Data cleaning and preparation
Microsoft Excel
Python programming

Data visualization with Tableau
Version control with GitHub
Project management with Jira

Affiliations

Volunteering as a Tamil Language teacher for past two years contributing my knowledge to my community.

Certification

I have completed 2022 Complete Python Bootcamp From Zero to Hero in Python"

Languages

English

Full Professional

Tamil

Native/ Bilingual

Websites

Timeline