Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Interesses
Timeline
Generic

Gonçalo Ramos

Maia

Summary

Dynamic professional with extensive experience at Wells Sonae, excelling in inventory management and customer service. Proven ability to enhance team performance through innovative problem-solving and effective communication. Recognized for maintaining optimal stock levels and ensuring customer satisfaction, contributing to a productive and organized work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Repositor E Vendedor De Saúde E Ótica

Wells Sonae
Porto
09.2021 - Current
  • Provided customer service by answering questions about product location, price and availability.
  • Worked effectively in team environments to make the workplace more productive.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Operated forklift and pallet jack to transport heavy loads.
  • Palletized merchandise for easy movement to sales floor locations.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Organized storage areas for efficient use of space.
  • Stamped price tags on merchandise, referring to official price lists.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Lifted materials of varied weights on regular basis.
  • Removed outdated products from shelves in accordance with company policy.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Completed documentation related to receiving, stocking, returns and other activities accurately.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Recorded quantity, type and value of materials or items received.
  • Replenished items to maintain stock availability.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Received and processed incoming shipments of merchandise.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Participated in physical inventories of stock on hand periodically.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Sorted returned merchandise for restocking or disposal.

Education

12 Ano - Ciências E Tecnologias

Escola Secundária Da Maia E Externato Académico
Maia E Porto
06-2018

Skills

  • Inventory management
  • Forklift operation
  • Supply restocking
  • Product labeling
  • Visual merchandising
  • Customer service
  • Proativo
  • Organizado
  • Responsável
  • Minsdset positivo
  • Boa comunicação
  • Time management
  • Problem solving

Languages

English
Professional
Portuguese
Native/ Bilingual
Spanish
Limited
French
Limited

Certification

  • Curso Reiki Nível 1
  • Formação Saúde
  • Formação Ótica

Accomplishments

  • Vice-Campeão nacional de voleibol

Affiliations

  • Ouvir Música
  • Cinema
  • Ler
  • Ginásio

Interesses

  • Saúde
  • Psicologia
  • Finanças
  • Real Estate

Timeline

Repositor E Vendedor De Saúde E Ótica

Wells Sonae
09.2021 - Current

12 Ano - Ciências E Tecnologias

Escola Secundária Da Maia E Externato Académico
Gonçalo Ramos