Gonzalez Nelson
Ft. Pierce,FL
Summary
Detail-oriented security officer skilled in implementing emergency protocols and maintaining a safe environment. Proven ability to address security concerns and enhance community safety through strong interpersonal skills.
Diligent [Desired Position] with strong background in maintaining safety and security in various environments. Successfully handled numerous critical situations with calm and effective response. Demonstrated ability in conflict resolution and surveillance monitoring.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Deskman/Unarmed Security Officer
Hope Center Rescue Mission
Hagerstown, MD
10.2023 - 12.2025
- Monitored facility premises to ensure safety and security of residents and visitors.
- Conducted regular patrols to identify and address potential hazards or security breaches.
- Responded promptly to incidents, providing assistance and coordinating with local authorities as needed.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Implemented emergency response protocols during crisis situations, ensuring swift resolution and safety.
- Established positive relationships with residents to foster a secure community environment.
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
- Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
- Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
- Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Production Floater
McIntosh Box & Pallet
Martinsburg, WV
03.2023 - 04.2024
- Operated machinery to manufacture pallets and boxes, ensuring quality standards were met.
- Assisted in inventory management, tracking materials for production efficiency.
- Collaborated with team members to streamline workflow processes and reduce downtime.
- Conducted regular equipment inspections and performed routine maintenance to uphold safety protocols.
- Monitored production schedules and adjusted tasks to meet deadlines consistently.
- Maintained clean work environment, adhering to organizational health and safety regulations.
- Adapted quickly to various job roles within the facility, increasing overall productivity and efficiency levels.
- Consistently met tight deadlines through effective time management and prioritization of tasks.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Inspected products and machines to maintain quality and efficiency.
Woodshop
Stulz Air Technology
Frederick, MD
04.2002 - 05.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Western Correctional Institution
Cumberland, MDSkills
Certified Forklift Operator need to be recertified
Bilingual in Spanish and English
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Deskman/Unarmed Security Officer
Hope Center Rescue Mission
10.2023 - 12.2025
Production Floater
McIntosh Box & Pallet
03.2023 - 04.2024
Woodshop
Stulz Air Technology
04.2002 - 05.2010
High School Diploma -
Western Correctional Institution