Gonzalo Arenas
San Bernardino,CA
Summary
Experienced operations and logistics professional skilled in leading teams, managing inventory, and driving efficient processes. Dedicated to creating safe work environments, solving complex problems, and achieving measurable results. Known for strong communication skills, a hands-on leadership style, and a commitment to getting things done right.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Rentals, Toyota/Nissan/Subaru of San Bernardino
San Bernardino, CA
08.2021 - 10.2022
- Managed a fleet of over 120 vehicles, ensuring optimal scheduling, maintenance, and compliance with DMV regulations.
- Coordinated claims and resolved customer issues, achieving a high satisfaction rate.
- Developed efficient operational workflows, reducing turnaround times for rentals.
- Collaborated with local vehicle service departments and corporate partners to meet business goals.
Operations Associate
Guitar Center
San Bernardino, CA
09.2016 - 05.2021
- Ensured accurate inventory management, resolving discrepancies and recovering $20,000 in missing stock.
- Supervised logistics operations, including loading/unloading, shipping and receiving goods.
- Performed administrative tasks, such as daily money details and tax document preparation.
- Delivered operational insights to management, improving store efficiency and customer experience.
Property Claims Field Adjuster
Mercury Insurance Company
Rancho Cucamonga, CA
11.2022 - 04.2023
- Conducted on-site property inspections, assessed damages, and negotiated settlements.
- Managed logistics for travel and inspections during a high-volume claims period, exceeding targets.
- Collaborated with contractors to expedite repairs, and ensure compliance with industry standards.
Education
B.A. - Music Technology
California State University
06.2020
AA - Music
San Bernardino Valley College
05.2018
Skills
- Team Leadership & Development
- Operations & Logistics Management
- Safety Training & Compliance
- Inventory Control & Optimization
- Analytical Problem-Solving
- Process Improvement & Efficiency
- Cross-Functional Collaboration
Additional Experience
BEERTENDER | 07/2023 - Current
Hamilton Family Brewery - Rancho Cucamonga, CA
- Maintained an organized and welcoming environment while adhering to food and beverage safety guidelines.
- Delivered high-quality service by educating patrons on beer styles, handling payments, and resolving concerns promptly.
SALES ASSOCIATE | 09/2016 - 05/2021
Guitar Center - San Bernardino, CA
- Delivered outstanding customer service, consistently achieving top sales performance.
- Trained new staff in sales techniques and store operations, promoting team success.
FREELANCE AUDIO ENGINEER | 01/2020 - 01/2023
Self-Employed - San Bernardino, CA
- Worked independently on various projects, managing deadlines and solving technical challenges.
- Set up and maintained audio equipment, troubleshooting issues to keep events and sessions running smoothly.
Languages
- English - Expert
- Spanish - Intermediate
References
Available Upon Request
Timeline
Property Claims Field Adjuster
Mercury Insurance Company
11.2022 - 04.2023
Assistant Manager
Rentals, Toyota/Nissan/Subaru of San Bernardino
08.2021 - 10.2022
Operations Associate
Guitar Center
09.2016 - 05.2021
B.A. - Music Technology
California State University
AA - Music
San Bernardino Valley College