Gonzalo Gonzalez
Bakersfield,CA
Summary
Experienced and results-driven with 20 years of experience in retail management. Proven ability to increase sales, reduce costs, and improve customer satisfaction. Skilled in team leadership, inventory management, visual merchandising, and operational efficiency. Strong communicator with a focus on creating a positive shopping experience and developing high-performing teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Manager
Sprouts
12.2024 - Current
- Oversee daily store operations, ensuring a high level of customer satisfaction and smooth operational processes
- Manage, train, and motivate a team of 80+ employees to achieve sales targets and provide exceptional customer service
- Monitor inventory levels, place orders, and manage stock to minimize waste and ensure product availability
- Implement sales strategies and promotions that resulted in a increase in revenue.
- Conduct performance reviews and provide ongoing coaching to improve team performance
- Analyze sales data and adjust store operations to align with company goals and market trends
- Maintain store cleanliness, product displays, and adherence to company standards
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Store Manager
Sprouts Farmers Market
08.2021 - 12.2024
- Assisted the store manager with daily operations and staff supervision
- Managed inventory and implemented loss prevention measures to reduce shrinkage
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Led customer service initiatives to enhance the shopping experience and resolve customer issues promptly
- Trained new employees on store policies, customer service standards, and product knowledge
- Collaborated with the store manager to develop sales goals and improve store profitability
- Helped maintain visual merchandising standards to drive customer interest and boost sales
Skills
- Team Leadership & Staff Development
- Customer Service Excellence
- Inventory & Stock Management
- Sales Strategies & Performance Optimization
- Budgeting & Financial Management
- Visual Merchandising & Store Layout
- Training & Coaching Employees
- Conflict Resolution & Problem Solving
- Strong Communication & Interpersonal Skills
- Time Management & Organizational Skills
- Point of Sale (POS) Systems & Retail Technology
- Store operations oversight
Certification
- ServSafe Food Handler Certification
Timeline
Store Manager
Sprouts
12.2024 - Current
Assistant Store Manager
Sprouts Farmers Market
08.2021 - 12.2024
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