Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GONZALO PINZON FORERO

Groveland,FL

Summary

Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 50 pounds. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Proactive Unloader with passion for workplace safety and solid background of superior performance in related roles. Demonstrating 7 years of efficiency and safety, known for contributing to team objectives through hard work and collaboration. Skilled in planning practical routes and selecting advantageous shipping methods. Excellent coordination and communication skills used to develop positive professional relationships with carriers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Shipping and Receiving Lead

Monterey Mushrooms
Zellwood, FL
12.2023 - Current
  • Communicated with vendors regarding backorders, damages, shortages, returns and other issues related to receiving process.
  • Provided customer service support when needed by answering inquiries about orders via phone or email.
  • Developed strong relationships with carriers in order to negotiate better rates on shipping costs.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Monitored merchandise received and shipped from facility in computer system.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Compared shipping routes or methods to determine least environmental impact.
  • Folded letters, circulars or other documents and inserted into envelopes for distribution.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Traced missing material and shipments through vendor and customer communications.
  • Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
  • Maintained cleanliness of work area; disposing of any debris created during move in an appropriate manner according to company guidelines.
  • Communicated effectively with customers regarding arrival times, estimated completion times, special requirements ; building strong relationships between clientele and employer.
  • Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
  • Researched various routes from origin to destination in order to minimize travel time and fuel costs; selecting shortest route available.
  • Reported any damages or lost items immediately upon discovery; taking corrective action where necessary according to company policies.
  • Coordinated pick-ups and deliveries with clients.
  • Moved over customer boxes weighing up to [10-50] lbs to and from trucks, working quickly to maintain schedules.
  • Walked through customer sites with checklists to verify job completion.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
  • Palletized boxes to increase movement and shipment efficiency.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Planned safe and practical routes based on traffic patterns, weather conditions and company policies.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.

Housekeeping Inspector

Silver Lake Resort
Kissimmee, FL
05.2004 - 10.2014
  • Conducted daily inspections of all housekeeping staff work performance to ensure quality assurance.
  • Regularly communicated with department heads regarding any changes or updates to hotel policies or procedures related to housekeeping.
  • Developed weekly schedules for housekeeping personnel to ensure adequate coverage during peak times.
  • Maintained accurate records of room status information such as check-in and check-out dates, special requests.
  • Responded to complaints from guests regarding cleanliness or service issues in a timely manner.
  • Audited daily logs completed by each member of the housekeeping team.
  • Demonstrated knowledge of emergency response procedures in case of accidents or injuries.
  • Recognized outstanding customer service provided by members of the housekeeping team.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored the storage of linen and other materials in accordance with health regulations.
  • Reviewed inventory levels for all cleaning supplies used by the housekeeping department.
  • Compiled reports outlining inspection results for management review.
  • Managed team of employees, daily progress reports and overall project planning.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Reported damage or theft of hotel property to management.

Education

High School Diploma -

NORMAL NUESTRASENORA DEL BUEN SUCESO
NEMOCON COL
11.1990

Skills

  • Requirements Planning
  • Postage Calculation
  • Package Preparation
  • Delivery Scheduling
  • Warehouse Management
  • Records Management
  • Vendor Relationship Management
  • RFID Tracking
  • Equipment Calibration
  • Conveyor Operation
  • Environmental Impact Control
  • Package Labeling
  • Technical Writing
  • Product and Materials Sorting
  • Sage 50 Accounting
  • Route Planning
  • Data Recording
  • Shipping Method Optimization
  • Microsoft Office
  • Materials Requisition
  • Data Evaluation
  • Critical Thinking
  • Customer Relations
  • Carrier Relations
  • Hazardous Materials
  • Routing Determination
  • Pattern Recognition
  • FileMaker Pro
  • Inventory Counts
  • Inventory Monitoring and Management
  • Quality Assurance
  • Supply Chain Management

Certification

FORKLIFT OPERATOR

MANUAL AND ELECTRIC PALLET JACK OPERATOR

TRUCK OPERATOR :To move trailer to loading ramps

Timeline

Shipping and Receiving Lead

Monterey Mushrooms
12.2023 - Current

Housekeeping Inspector

Silver Lake Resort
05.2004 - 10.2014

High School Diploma -

NORMAL NUESTRASENORA DEL BUEN SUCESO

Similar Profiles

CREATE PROFILE
GONZALO PINZON FORERO