Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Goodnews Arthur

Little Rock,AR

Summary

Highly skilled Sr. Information Security Analyst with expertise in System Security assessments, Vulnerability and Risk Management, Compliance testing, change management, incident response, Configuration Management and a wide range of control measures. NIST 800-53, NIST 800-37, NIST 800-30, NIST 800-34, NIST 800-18. Able to thrive in fast-paced and challenging environments where accuracy and efficiency matters.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior IT Security Assessment

KED Plasma
10.2023 - Current
  • Reviewed and corrected claim errors to facilitate smooth processing
  • Took copayments and compiled daily financial records. Reviewed and corrected claim errors to facilitate smooth processing.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
  • Created Spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Compiled and reviewed medical charts.
  • Streamlined pre-authorization requirements for various tests or procedures, reducing delays in treatment plans.
  • Collaborated with multidisciplinary teams to ensure seamless delivery of care for optimal patient outcomes.
  • Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
  • Provided excellent customer service to patients and medical staff.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Resolved customer complaints using established follow-up procedures.
  • Strengthened communication between clinical staff and patients by addressing inquiries and concerns promptly.
  • Contributed to continuous improvement initiatives within the department by participating in regular team meetings and offering constructive feedback on areas of potential growth.
  • Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
  • Reduced no-show rates through consistent appointment reminder calls, leading to improved clinic productivity.

Senior Cyber Security Analyst

Inveteck Global
05.2020 - 05.2022
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Made recommendations to improve security procedures and systems.
  • Audited networks and security systems to identify vulnerabilities.
  • Analyzed security procedure violations and developed plans to prevent recurrence.
  • Designed and implemented plans to secure computer files against breach, destruction or accidental modification.
  • Investigated information security breaches to identify vulnerabilities and evaluate damage.
  • Monitored systems for indications of threats, security breaches or intrusions.
  • Implemented software tools to assist in threat detection, prevention and analysis.
  • Directed vulnerability assessments or analysis of information security systems.
  • Supervised staff of 10 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Increased overall system resilience by identifying and mitigating single points of failure within the organization''s infrastructure.
  • Analyzed security incidents post-resolution, identifying areas for improvement in both technical controls and incident response processes.
  • Performed regular reviews of user access rights, minimizing the risk posed by insider threats or compromised accounts.
  • Contributed to the development of company-wide cybersecurity awareness campaigns, fostering a culture of vigilance among all employees.
  • Maintained an up-to-date understanding of current threat landscape, tailoring defensive strategies accordingly for maximum effectiveness against evolving tactics employed by adversaries.

Junior Cybersecurity Analyst

Quantum Security Solutions (QSec)
04.2015 - 09.2020
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Optimized security monitoring processes by implementing automated tools for real-time threat detection and analysis.
  • Coordinated cross-departmental efforts to establish a unified approach towards information security management within the organization.
  • Supported the implementation of a robust identity and access management system, enhancing overall security posture by limiting unauthorized access to critical systems and data.
  • Developed business continuity plans, allowing the organization to maintain operations during unforeseen events or disasters.
  • Enhanced network security by implementing advanced threat detection and prevention systems.
  • Analyzed security incidents post-resolution, identifying areas for improvement in both technical controls and incident response processes.
  • Performed regular reviews of user access rights, minimizing the risk posed by insider threats or compromised accounts.
  • Improved incident response times by developing and maintaining cybersecurity playbooks for common attack scenarios.
  • Set up, optimized and managed network equipment.
  • Determined and alleviated hardware, software and network issues.
  • Orchestrated and oversaw upgrades to system hardware and software.
  • Researched, recommended, configured and supported hardware and software for multiple departments.
  • Delivered reliable support for server-class systems.
  • Managed day-to-day storage equipment administration to promote optimal system asset application.
  • Managed email routing and internal message protocols to support reliable delivery of communications.
  • Monitored application and print servers, rapidly responding to faults and malfunctions.
  • Automated repetitive administrative tasks to shorten work times and reduce required personnel.
  • Oversaw storage management tasks, including data migration, backups and drive replacements.
  • Created configuration guides for deploying new desktops, laptops and mobile devices.
  • Improved job tasks and mentored junior team members on best practices and standards.
  • Developed and tested company-wide servers for printing, file storage and applications.

IT Help Desk Agent

Ministry Of Health
07.2013 - 08.2015
  • Inspected and repaired systems to maximize performance.
  • Skillfully targeted and fired weapons to quickly eliminate enemy equipment, personnel and craft.
  • Planned and coordinated field activities in accordance with command structure and outlined orders.
  • Coordinated organizational and intermediate maintenance on guided missile launching systems.
  • Conducted start-up of fire control systems for multiple launch rocket system fire control system.
  • Conducted current and future operations planning to execute airspace management requirements for supported echelon.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Evaluated emerging technologies, providing recommendations on their potential benefits or risks to organizational security posture.
  • Enhanced network security by implementing advanced threat detection and prevention systems.
  • Served as a subject matter expert in cybersecurity during internal and external audits, providing valuable insights and guidance throughout the process.

Education

Bachelor of Arts - Political Science

University of Ghana
Accra Ghana
05.2013

Skills

  • Protecting networks
  • Encryption
  • Managing security breaches
  • Identity and Access Management
  • Linux Server
  • Risk mitigation
  • Ethical Hacking
  • Penetration Testing
  • Information Security
  • Ethical Hacking
  • ISO 27001
  • Security Information and Event Management (SIEM)
  • Incident Response
  • Cyber Defense
  • Firewall Administration
  • Threat & Vulnerability Management
  • Data Privacy
  • Identity & Access Management
  • Security Audits
  • Network Security
  • Vulnerability Assessment
  • Security
  • IPS
  • Metasploit
  • Cloud Security Management
  • Python (Programming Language)
  • Splunk
  • Patch management
  • Disaster Recovery Planning
  • Threat Intelligence Analysis
  • Virtualization Security
  • User Behavior Analytics
  • Cryptography

Affiliations

  • U.S ARMY
  • DOD SECRET CLEARANCE

Certification

  • CompTia Security+ ( ID GNSDWQPQPB14135P)
  • C|EH (EC- Council Certified Ethical Hacker) ( ID ECC6421058793)

Timeline

Senior IT Security Assessment

KED Plasma
10.2023 - Current

Senior Cyber Security Analyst

Inveteck Global
05.2020 - 05.2022

Junior Cybersecurity Analyst

Quantum Security Solutions (QSec)
04.2015 - 09.2020

IT Help Desk Agent

Ministry Of Health
07.2013 - 08.2015

Bachelor of Arts - Political Science

University of Ghana
Goodnews Arthur