Summary
Overview
Work History
Education
Skills
Certification
Websites
Awards
Affiliations
TECNOLOGIES
Timeline
Generic

Goodwin McDowell

Denver,USA

Summary

Dynamic business development leader with a proven track record at OutCare Health, driving $700K in revenue growth through strategic pipeline expansion and consultative selling. Expertise in SaaS product sales and contract negotiations, combined with strong analytical skills and a passion for prospecting, fosters lasting client relationships and successful software integrations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

DIRECTOR OF GROWTH (CONTRACT)

OutCare Health
Denver, CO
07.2024 - Current
  • Drive business development, spending 75% of time on cold calling and prospecting, leading sales of OutCare Health’s Learning Management System and Provider Directory across various healthcare sectors, including health plans, EAPs, TPAs, health systems, mental health, home health, and higher education.
  • Led the full implementation of Salesforce CRM, strategically populating over 13,000 verified contacts, optimizing client management processes, and increasing sales effectiveness.
  • Managed the end-to-end RFP/RFI process, ensuring seamless submittals and alignment with client requirements, resulting in successful contract awards.
  • Developed and executed data-driven growth strategies that aligned with OutCare Health’s mission, resulting in a revenue increase of $700K.
  • Collaborated with client IT leaders to explore and integrate EMR/EHR solutions with the provider directory, driving seamless interoperability and client satisfaction.
  • Represented OutCare Health at key industry conferences, building brand awareness and fostering valuable relationships with potential partners.

SR. CLIENT SOLUTIONS MANAGER HEALTHCARE- ERP/EMR DIVISION

Robert Half
Denver, CO
11.2022 - 06.2024
  • Led business development efforts, dedicating 75% of time to prospecting for new business and client recaptures, consistently expanding the customer base.
  • Collaborated with client leadership to develop tailored solutions that aligned with specific business objectives and IT project goals.
  • Delivered comprehensive ERP/CRM/HCM/EMR/EHR solutions, ensuring clients’ needs were met and their organizational goals were achieved.
  • Successfully identified, engaged, and cultivated relationships with key clients, securing $500K in new business annually and increasing existing business by $270K.
  • Built strong client relationships by proactively addressing inquiries, identifying and assessing client needs, resolving issues, and following up to ensure satisfaction and ongoing business growth.

SR. REGIONAL ACCOUNT EXECUTIVE HEALTHCARE

Relode.com
Denver, CO
06.2020 - 11.2022
  • Led business development efforts for a startup SaaS company, dedicating 85% of time to cold calling and securing $650K in net new business.
  • Conducted product demos and training sessions for the Recruiting Software platform, driving customer engagement and adoption.
  • Negotiated and closed long-term agreements with new clients within the assigned territory, expanding the company’s client base.
  • Proactively identified and capitalized on high-value business opportunities, contributing significantly to new revenue generation and overall profitability.
  • Built and nurtured strong relationships with key decision-makers, fostering client growth, retention, and long-term partnerships.
  • Established key performance indicators (KPIs) to track and assess business progress, providing guidance to BDRs and Account Managers to optimize sales strategies.
  • Represented the company at conferences, strengthening brand presence and networking with potential partners.

DIRECTOR OF STRATEGIC ACCOUNTS HEALTHCARE (CONTRACT)

Oxford Global Resources Inc
Denver, CO
04.2019 - 06.2020
  • Independent contributor, net new sales of 200K
  • Led continuous improvement initiatives for team strategies, program development, and organizational effectiveness, driving revenue growth and operational efficiency.
  • Cultivated and strengthened relationships with clients by delivering actionable insights, fostering repeat business, and expanding market share.
  • Monitored and analyzed key performance metrics, preparing comprehensive reports and forecasts using Salesforce and Power BI to inform decision-making and drive results.
  • Collaborated with the leadership team to develop and execute targeted strategic sales plans, ensuring alignment with company goals.
  • Managed existing strategic accounts while identifying new business opportunities, contributing to a revenue increase of $350K.

REGIONAL DIRECTOR

Staffency Workforce Solutions Saas
Denver, CO
07.2017 - 04.2019
  • Drove business development for a startup VMS software solution, dedicating 70% of time to cold calling across all healthcare verticals, generating over $850K in year-over-year revenue growth.
  • Targeted key decision-makers within the healthcare sector, building strong relationships and expanding the company’s footprint.
  • Delivered compelling, dynamic product demos that effectively showcased the value of the VMS platform, driving customer interest and engagement.
  • Led the implementation of the VMS platform, providing training and support to end-users, ensuring smooth adoption and operational success.
  • Conducted regular site visits to assess service levels and ensure adherence to global service standards, optimizing client satisfaction.
  • Managed and submitted RFPs to healthcare organizations, contributing to business expansion and client acquisition.
  • Represented the company at industry conferences, increasing brand visibility and fostering new business opportunities.

SR. BUSINESS DEVELOPMENT MANAGER

Staff Bridge Vendor Management System SaaS
Kansas City, MO
03.2015 - 07.2017
  • Spearheaded business development efforts for a startup, dedicating 70% of time to cold calling across healthcare verticals and leveraging warm leads from internal staffing partners, generating $450K in revenue in the first year.
  • Focused on the healthcare sector to identify decision-makers, build strategic relationships, and effectively sell products tailored to client needs.
  • Delivered engaging product demos of the VMS platform and provided comprehensive training to end users on both desktop and mobile applications, ensuring seamless adoption and usage.
  • Continuously analyzed market trends, competitor activities, and customer insights to optimize sales strategies and maintain a competitive edge.
  • Represented the company at industry conferences, expanding network and driving new business opportunities.

MSP/VMS WORKFORCE MANAGEMENT PROGRAM DIRECTOR

Monument Consulting
Denver, CO
02.2012 - 03.2015
  • Managed a $20 million budget for IT consulting services, overseeing operations onsite at Catholic Health Initiatives and ensuring effective allocation of resources to achieve program goals.
  • Led product demos and training sessions for the VMS, ensuring smooth implementation and user adoption across the organization.
  • Scheduled and facilitated staff meetings to drive strategic planning, update senior leadership on program milestones, and ensure alignment with organizational objectives.
  • Developed and launched the MSP workforce program from the ground up, defining roles, laying out the program framework, and ensuring operational efficiency.
  • Collaborated cross-functionally with teams to identify and address issues, offering innovative solutions to enhance program effectiveness.
  • Maintained and updated project-related documents, ensuring proper documentation and smooth project execution.
  • Negotiated program contracts and vendor agreements, securing cost-effective pricing and fostering long-term partnerships.

WORKFORCE MANAGEMENT PROGRAM DIRECTOR

RightSourcing MSP/VMS
Denver, CO
02.2010 - 02.2012
  • Managed a $10 million budget for staffing services onsite at Denver Health & BCH, ensuring optimal resource allocation and service delivery.
  • Regularly met with project stakeholders to assess program progress, identify opportunities for strategic improvements, and implement effective solutions.
  • Collaborated closely with customers and clients to understand their business needs and requirements, tailoring solutions to meet their specific goals.
  • Proactively addressed and resolved technical, financial, and operational challenges by working cross-functionally with team members and directors to find effective resolutions.
  • Provided expert program management leadership, utilizing strategies, agile methodologies, and best practices to drive execution and enhance program efficiency.
  • Partnered with business leadership to prioritize initiatives based on business needs, resource capacity, and risk management, ensuring alignment with organizational goals.
  • Identified potential program obstacles and communicated their impact to the team, facilitating proactive mitigation plans.
  • Worked alongside cross-functional stakeholders to manage and align strategic initiatives, driving seamless collaboration across teams.
  • Established program milestones and objectives, ensuring alignment with functional areas and stakeholders to drive successful program outcomes.

Education

Bachelor of Arts - Business Administration

California Polytechnic State University
San Luis Obispo, CA

Skills

  • SaaS product sales
  • VMS/MSP/GPO/RPO
  • Client end-user training
  • Strategic Planning
  • Passion for prospecting
  • Contract Negotiations
  • Software Integrations
  • Strong analytical skills
  • Prospecting SME
  • Healthcare IT Consulting Sales
  • EMR/EHR/ERP/HCM
  • Collaborative team member
  • Full cycle sales
  • Strategic pipeline expansion
  • Healthcare Staffing
  • Consultative Selling

Certification

  • MEDDIC certification, Sales Leadership Bundle, The Infinite Sales Leadership, The MEDDPICC for Managers, and Time Management.
  • LGBTQ+ Training Certification: terminology, disparities, communication, and resources
  • HCI Professional Development: Workforce Strategic Planning Certification

Awards

2023, Robert Half: Awarded Rookie of the Year for surpassing weekly revenue goals by 50%, achieving $15K in gross margin (GM)., 2018, Staffency: Inducted into the Presidents Club for exceeding the $500K goal by 54%, generating a total gross margin (GM) of $270K., 2015, Inducted into my Athletic High School Hall of Fame, 1992, Minolta Business Products: Presidents club, exceeded revenue goal by 60%

Affiliations

  • HIMSS- Healthcare Information and Management Systems Society
  • MGMA-Medical Group Management Association
  • ANO – American Nursing Organizations
  • AHIMA – American Health Information Management Association

TECNOLOGIES

  • GPO/ RFI/RFP/VMS end user experience: Bidnet, Vizient, HealthTrust, ConnectWise, ColoradoVSS, Medifis, Lotus Magnit/ProUnlimited Wand
  • EMR/EHR: Epic, Cerner, Athenahealth, Allscripts, NetSmart, Meditech
  • HCM Systems: SAP SuccessFactors, Workday, UKG Pro, ADP, Oracle and Paycom
  • ERP Systems: Microsoft Dynamics, SAP, NetSuite, Yardi, Sage, Dayforce, Acumatica Cloud
  • Financial Systems: DOMO, Power BI and Tableau
  • CRM Systems: Bullhorn, Outreach, Salesforce, Seamless.ai, ZoomInfo, HubSpot, Pipedrive and Soho

Timeline

DIRECTOR OF GROWTH (CONTRACT)

OutCare Health
07.2024 - Current

SR. CLIENT SOLUTIONS MANAGER HEALTHCARE- ERP/EMR DIVISION

Robert Half
11.2022 - 06.2024

SR. REGIONAL ACCOUNT EXECUTIVE HEALTHCARE

Relode.com
06.2020 - 11.2022

DIRECTOR OF STRATEGIC ACCOUNTS HEALTHCARE (CONTRACT)

Oxford Global Resources Inc
04.2019 - 06.2020

REGIONAL DIRECTOR

Staffency Workforce Solutions Saas
07.2017 - 04.2019

SR. BUSINESS DEVELOPMENT MANAGER

Staff Bridge Vendor Management System SaaS
03.2015 - 07.2017

MSP/VMS WORKFORCE MANAGEMENT PROGRAM DIRECTOR

Monument Consulting
02.2012 - 03.2015

WORKFORCE MANAGEMENT PROGRAM DIRECTOR

RightSourcing MSP/VMS
02.2010 - 02.2012

Bachelor of Arts - Business Administration

California Polytechnic State University

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