Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Gopal Biswas

Ellicott City,MD

Summary

Highly motivated DHS Trust Tester & JAWS Certified Accessibility Analyst with hands-on experience in Software Testing and Quality Assurance with diversified skills in Section 508 Compliance Testing, Web Accessibility Testing, MS Office Testing and Mobile accessibility Testing. Strong knowledge of Accessibility Guidelines. Communicative and team oriented with high proficiency in various assistive technologies.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Section 508 Compliance Tester

IRS
04.2023 - Current
  • Good knowledge of accessibility standards: WCAG 2.0, WCAG 2.1, ADA, Section 508, and WAI-ARIA (Accessible Rich Internet Applications)
  • In depth Knowledge of validating web application for WCAG 2.0 Level A, AA and AAA compliance
  • Extensive experience with assistive tools, such as JAWS, Android Debug Bridge (ADB), Certified Zoom Text, NVDA, ANDI, Color Contrast Analyzer, Dragon NaturallySpeaking, Narrator, WAVE, aXe, Acrobat Pro DC, Sort Site etc.
  • Expert in mobile accessibility testing tools such as Voiceover (OSX & IOS), and Android Talkback
  • Knowledge of W3C and WCAG methods and laws.
  • Perform Section 508 Compliance Testing with Accessibility Life Cycle and Accessibility Best Practices Library.
  • Perform Web based accessibility testing, MS Office (Word, PDF, XLS and PowerPoint) accessibility testing and Mobile accessibility testing.
  • Perform accessibility checklist creation, section 508 Testing Web based test cases based on WCAG (2.0 & 2.1).
  • Good knowledge find accessibility defects and logged in ALM/JIRA also create Defects artifacts documents for the team.
  • Worked closely with Development team to fix all the accessibility issue.
  • In-depth knowledge of 508 Compliance Tools, and 508 testing procedures.
  • Well-versed in testing validation procedures, identification of 508 compliance defects, and testing tools and devices.
  • Work on Section 508 and usability development of e-documents/web pages/web applications.
  • Knowledge of applying W3C and WCAG methods and laws.
  • Performed and Analyzed DD (Design Document) based requirements
  • Knowledge in verification and validation of DD for accessibility compliance with section 508.
  • Extensive knowledge of Android Debug bridge (ADB) commands
  • Experienced in use Acrobat Pro DC for document accessibility testing for compliance with section 508 and WCAG guidelines
  • Excellent knowledge of 508 testing activities, Microsoft Office Products, HTML, and 508 compliance quality standards.
  • Performed various Section 508 accessibility Compliance test with JAWS, WAT, WAVE and automation tool Sort-site, etc.
  • Logged, monitored and retested defects in ALM/JIRA for Section 508 failures with various compatible browsers.
  • Perform Section 508 Compliance Testing with Accessibility Life Cycle and Accessibility Best Practices Library.

508 Test Analyst

ITS
07.2021 - 04.2023
  • Good knowledge of accessibility standards: WCAG 2.0, WCAG 2.1, ADA, Section 508, and WAI-ARIA (Accessible Rich Internet Applications)
  • In depth Knowledge of validating web application for WCAG 2.0 Level A, AA and AAA compliance
  • Extensive experience with assistive tools, such as JAWS, Android Debug Bridge (ADB), Certified Zoom Text, NVDA, ANDI, Color Contrast Analyzer, Dragon NaturallySpeaking, Narrator, WAVE, aXe, Acrobat Pro DC, Sort Site etc.
  • Expert in mobile accessibility testing tools such as Voiceover (OSX & IOS), and Android Talkback
  • Knowledge of W3C and WCAG methods and laws.
  • Perform Section 508 Compliance Testing with Accessibility Life Cycle and Accessibility Best Practices Library.
  • Perform Web based accessibility testing, MS Office (Word, PDF, XLS and PowerPoint) accessibility testing and Mobile accessibility testing.
  • Perform accessibility checklist creation, section 508 Testing Web based test cases based on WCAG (2.0 & 2.1).
  • Good knowledge find accessibility defects and logged in ALM/JIRA also create Defects artifacts documents for the team.
  • Worked closely with Development team to fix all the accessibility issue.
  • In-depth knowledge of 508 Compliance Tools, and 508 testing procedures.
  • Well-versed in testing validation procedures, identification of 508 compliance defects, and testing tools and devices.
  • Work on Section 508 and usability development of e-documents/web pages/web applications.
  • Knowledge of applying W3C and WCAG methods and laws.
  • Performed and Analyzed DD (Design Document) based requirements
  • Knowledge in verification and validation of DD for accessibility compliance with section 508.
  • Extensive knowledge of Android Debug bridge (ADB) commands
  • Experienced in use Acrobat Pro DC for document accessibility testing for compliance with section 508 and WCAG guidelines
  • Excellent knowledge of 508 testing activities, Microsoft Office Products, HTML, and 508 compliance quality standards.
  • Performed various Section 508 accessibility Compliance test with JAWS, WAT, WAVE and automation tool Sort-site, etc.
  • Logged, monitored and retested defects in ALM/JIRA for Section 508 failures with various compatible browsers.
  • Perform Section 508 Compliance Testing with Accessibility Life Cycle and Accessibility Best Practices Library.

Sr. Test Engineer

DELOITTE, MD HIX
01.2019 - 06.2021
  • Responsible for testing for web-based application of MD HIX (Maryland State Health Insurance Exchange)
  • Analyzed the Business System Design (BSD) documents, use cases, Gap Analysis documents to understand the end-to-end flow of the application
  • Perform Web Accessibility testing use JAWS, NVDA, writing web accessibility test cases based on WCAG 2.0 and Success criteria A&AA.
  • Wrote test plan and VPAT for Section 508 Compliance test.
  • Trained Development and QA team on using various 508 tools and standards.
  • Assisted developers with understanding and then resolving the functional, non-functional, compatibility Section 508 compliance defects.
  • Performed vigorous Section 508 accessibility compliance test with JAWS, ZoomText, NVDA, Dragon Natural Speaking tool, ANDI etc.
  • Logged, monitored, and retested defects in JIRA for Section 508 failures with various compatible browsers.
  • Worked in agile environment, attended daily morning stand up (scrum) meetings, updated daily status on what was done yesterday, what will be done today, and any blocking issues.
  • Performed PDF and documentation testing following Acrobat Pro DC and documentation accessibility rules.
  • Analyzed business requirements (BR), System Requirements Specification (SRS), Functional Requirements Specifications (FRD), Product Technical Specification (PTS), Requirement Change Request (RCR).
  • Performed Mobile accessibility testing using Talkback, Voiceover, ADB tool.
  • Actively participated in iteration planning meetings and reviews to review impacts on test plan and test strategy of any changes made and new functionalities added in new builds.
  • Responsible for creating the test cases in Quality Centre and mapping them with their requirements.
  • Provided defect status reports & test-case execution reports on weekly basis using HP Quality Center.
  • Experience in testing and troubleshooting of Mobile Apps on Android versions KitKat, Lollipop, Marshmallow, and Nougat.
  • Involved in Requirements and Test Cases Internal & External peer review.
  • Uploaded Test cases in ALM from MS Excel to map requirements to test cases, provide traceability to requirements, create test sets, and selectively ran test manually.
  • Clearly communicated defects with developers and updated comments in ALM.
  • Performed Smoke testing after new build comes in QA environment and regression testing for issue fixes, Closed, Withdrawn, Failed, Deferred, and Duplicate in defect section.

Quality Assurance Analyst

US Navy (NAVSUP)
11.2012 - 12.2018
  • Performed Smoke testing after every new build in the QA environment and regression testing for issue fixes, closed, withdrawn, failed, deferred, and duplicate in defect section.
  • Participated in SCRUM meetings for defect triage reviews and project status updates.
  • Performed Functional, Negative, Smoke, Regression, Full suites of Regression, end to end, data validation, Automation, and Web accessibility testing.
  • Performed technical systems, requirements analysis, validation, and develop test artifacts for the Enterprise Portal (Agile development process);
  • Performed Black Box Testing, Back-End Tests, Regression Tests, Ad-Hoc Tests, End-to-End Tests, Boundary Tests, GUI Tests, Positive and Negative Tests for the Application Under Test (AUT)
  • Executed SQL queries for data validation at the back-end (database)
  • Involved in project planning and procedures to improve QA Methodology and setup test data
  • Executed test cases as manual test process, and later convert those test cases into automated scripts
  • Analyzed business requirements (BR), System Requirements Specification (SRS), Functional Requirements Specifications (FRD), Product Technical Specification (PTS), Requirements Change Request (RCR).
  • Developed Functional Test cases based on FRD and Error messages documents, create test data based on XML Specifications and XML Error Messages document.
  • Write Data Validation Test cases (Data Persistence, Universal Data Set (UDS) based on Data Model & Data Mapping Documents and create test data.
  • Performed various Section 508 accessibility Compliance test with JAWS, WAT, WAVE and automation tool Sortsite, etc.
  • Logged, monitored and retested defects in ALM/JIRA for Section 508 failures with various compatible browsers.
  • Perform Section 508 Compliance Testing with Accessibility Life Cycle and Accessibility Best Practices Library.
  • Conversant with all phases of Software Development Life Cycle (SDLC), Development Methodology and Software Testing Life Cycle (STLC)
  • Utilized ALM\JIRA to map out requirements to test cases, provide traceability, create test sets, selectively run test manually, and track defects.
  • Wrote test plans and documented VPAT for Section 508 Compliance test.
  • Participated in requirement review sessions to gain the understanding of functionality and requirements of the passenger manifest database, saber knowledge.
  • Extensively executed SQL Queries on Oracle tables to verify the data for Backend.
  • Reported and tracked the status of the bugs, assigning severity ratings to them using QC.

QA Tester

BGE
10.2011 - 03.2012
  • Perform accessibility checklist creation, section 508 Testing Web based test cases based on WCAG (2.0 & 2.1).
  • Good knowledge find accessibility defects and logged in ALM/JIRA also create Defects artifacts documents for the team.
  • Worked closely with Development team to fix all the accessibility issue.
  • In-depth knowledge of 508 Compliance Tools, and 508 testing procedures.
  • Well-versed in testing validation procedures, identification of 508 compliance defects, and testing tools and devices.
  • Participated in the creation of project-based framework, including: defining standards, best practices and testing procedures, creating functions, establishing naming conventions; contributed in the test plan composition.
  • Created new and updated existing test cases according to the business requirements and functional specifications.
  • Created test plan and test cases to perform functional and non-functional testing.
  • Performed extensive manual testing on all modules of this application using Smoke tests during the initial stages and then moving to lower priority test cases.
  • Executed Portal system testing for a SharePoint 2010.
  • Performed Data Driven Testing by extracting data from an Oracle Database.
  • Performed backend data validation using SQL and found out a major bug relating missing data or rows due to client oracle connection timeout.
  • Scripted nested SQL queries to extract and compare data between tables on different project databases.
  • Conducted Functionality and Regression testing during the various phases of the application using QTP.
  • Extensively used of descriptive programming to register objects and create user defined functions and added them to function library for reusability.
  • Extensively used Mercury Quality Center to state requirements, test cases, test runs for every iteration and link the defects with requirements.
  • Utilized Mercury Quality Center to document issues found during the test automation process, suggested appropriate solutions and prioritized defects for resolution in coordination with the development team.
  • Arranged Weekly Status meeting with Development and Management teams to discuss bugs and interfaced with dev team to escalate issues.
  • Conducted User Acceptance Testing (UAT) with users and helped users in UAT testing.
  • Reporting weekly status on testing progress and outstanding defects or issues.

Sr. Software Engineer

CMS DECC Project
01.2010 - 09.2011
  • Performed vigorous Section 508 accessibility compliance test with JAWS, ZoomText, NVDA, Dragon Natural Speaking tool, ANDI etc.
  • Logged, monitored and retested defects in JIRA for Section 508 failures with various compatible browsers.
  • Perform Web Accessibility testing use JAWS, NVDA, Z00M TEXT, writing web accessibility test cases based on WCAG 2.0 and Success criteria A&AA.
  • Analyzed the Business Requirements Document (BRD), developed Test cases and Test scripts for the application under test Designed, developed and executed test plans, test cases and test procedures based on the functional specifications.
  • Prepared Requirement Traceability Matrix (RTM) to verify that all stated and derived requirements are allocated to system components.
  • Involved in preparing the Test conditions, Test Cases, Test Scenarios, and Test Data.
  • Involved in testing the applications during Smoke testing, System testing and Regression testing.
  • Linked the Test requirements and procedures in Quality Center.
  • Utilized Quality Center as a request tracking system for tracking the Defects and generating reports.
  • Used TOAD SQL browser to write SQL queries for validating constraints, indexes.
  • Performed Data Validation and Data Integration for Back End Testing using SQL Queries manually.
  • Executed regression and Key word driven testing on the system using Quick Test Professional (QTP).
  • Used Load Runner for performance testing using planning the load and by extensive parameterization and correlation of the VuGen scripts to ensure real time load conditions.

Education

M.S. - Computer Science

City College of New York

Master of Arts - Education

Dhaka University
Dhaka, Bangladesh
06-1994

Bachelor of Arts - Education

Dhaka Teachers' Training College
Dhaka, Bangladesh
06-1993

Master of Science - Pure Mathematics

Dhaka University
Dhaka, Bangladesh
06-1992

Bachelor of Science - Mathematics

Dhaka University
Dhaka, Bangladesh
06-1990

Skills

  • Section 508 Testing
  • Mobile accessibility testing
  • PDF testing
  • Documentation testing
  • PowerPoint testing
  • XLS testing
  • Accessibility Compliance testing
  • JAWS
  • ANDI
  • WAVE
  • Color Contrast
  • Automation tools
  • Sort site
  • Section 504 knowledge
  • Section 508 knowledge
  • WCAG 20
  • WCAG 21
  • ADA
  • ARIA
  • SDLC
  • Requirement Gathering
  • Analysis
  • Planning
  • Design
  • Development
  • Testing
  • Implementation
  • Waterfall methodology
  • Agile/Scrum methodology
  • Test Plans
  • Test Cases
  • Test Scenarios
  • 508 Technical Standards
  • Accessibility Guidelines
  • Business Requirement Specification
  • Functional Requirement Specifications
  • Non-Functional Requirement Specifications
  • Use Cases
  • Test Strategies
  • Design Document analysis
  • ADB tool coordination
  • Accessible document remediation
  • JIRA
  • HP ALM
  • VPAT documents creation
  • Section 508 Defects Artifacts
  • Functional Test Requirement Gathering
  • Performance Test Requirement Gathering
  • Test Planning
  • Test Scripts development
  • Test Execution
  • Monitoring
  • Reporting
  • Test data creation
  • XML

Certification

  • DHS Trusted Tester Certified
  • MS Office (Word, PDF, XLS & PowerPoint) Certified
  • JAWS Certified
  • ZoomText Certified
  • CompTIA Security+
  • Sun Solaris 10

Personal Information

Citizenship: U.S Citizen

Timeline

Section 508 Compliance Tester

IRS
04.2023 - Current

508 Test Analyst

ITS
07.2021 - 04.2023

Sr. Test Engineer

DELOITTE, MD HIX
01.2019 - 06.2021

Quality Assurance Analyst

US Navy (NAVSUP)
11.2012 - 12.2018

QA Tester

BGE
10.2011 - 03.2012

Sr. Software Engineer

CMS DECC Project
01.2010 - 09.2011

M.S. - Computer Science

City College of New York

Master of Arts - Education

Dhaka University

Bachelor of Arts - Education

Dhaka Teachers' Training College

Master of Science - Pure Mathematics

Dhaka University

Bachelor of Science - Mathematics

Dhaka University

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