Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Gopi Kovi

San Francisco,CA

Summary

Certified Salesforce Professional with 9+ years of IT experience, I have 5 years of expertise in Salesforce.com Including have 4 years of experience in JAVA/J2EE.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Integrated Conga Sign
  • (formerly Octiv) with Salesforce to enable secure and efficient electronic signature capabilities, accelerating the contract signing process and improving overall document management
  • Worked with various MuleSoft connectors, such as Salesforce, Workday, and SAP, to build end-to-end integrations between systems
  • Developed MuleSoft integration tests and performed unit and integration testing using tools such as MUnit and JUnit
  • Implemented MuleSoft deployment strategies using tools such as Jenkins and Maven, and managed deployment environments using Anypoint Runtime Manager
  • Designed and developed complex data integrations between Salesforce and various external systems using Jitterbit
  • Designed and configured Vlocity data models and business processes to meet industry-specific requirements
  • Developed Vlocity industry-specific functionalities, such as quoting, billing, or policy management, within Salesforce
  • Developed Jitterbit integration workflows to automate data synchronization and business processes across systems
  • Experience with Git-based platforms like GitHub, Bitbucket, or GitLab for hosting repositories, managing code reviews, and facilitating team collaboration
  • Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, SOAP, REST.

Salesforce Lightning Developer

Citi Bank
04.2022 - Current
  • Involved in end-to-end testing and configuration enhancements for the CPQ and CLM functionalities
  • Involved in data cleanup and mapping in data migration project
  • Implemented the Partner and Customer Community Portals according to the business
  • Worked on Sales cloud Implementations along with CPQ/CLM functionalities
  • CPQ was implemented for their global operations and interfacing Apttus with their Salesforce application
  • I configured product and pricing setup using CPQ/Product consoles which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing and asset pricing
  • Co-ordinated the migration of CPQ hierarchical system to salesforce from legacy system using Mover Application
  • Experience in Quote-to Cash tool and CPQ integration with DocuSign
  • Involved in integration of Salesforce CPQ/CLM with third-party domain (AEM) using webservices supporting team to implement the ecommerce functionality
  • Integrated Vlocity with Salesforce Sales Cloud to streamline sales processes and improve customer management
  • Implemented Vlocity's industry-specific analytics and reporting features to provide insights into business performance
  • Implemented Vlocity Industry Cloud solutions, such as Vlocity Health or Vlocity Communications, to address specific industry needs
  • Integrated DocuSign with Salesforce objects and records to enable seamless document signing and tracking
  • Implemented DocuSign Connect to enable real-time updates and notifications on document status within Salesforce
  • Implemented DocuSign's security features, such as authentication and access controls, to protect sensitive documents
  • Collaborated with third-party vendors to troubleshoot and resolve integration issues in Jitterbit
  • Conducted impact analysis and risk assessments for Jitterbit integrations to ensure smooth deployment and minimize disruptions
  • Configured Jitterbit's monitoring dashboards and reports to provide visibility into integration performance and usage
  • Designed and implemented MuleSoft integrations between different systems, such as CRM, ERP, and HR, using Anypoint Platform
  • Developed custom MuleSoft connectors and modules to integrate with third-party APIs and applications
  • Designed and implemented MuleSoft APIs using RAML and Swagger specifications, and configured API policies for security and performance
  • Experienced in SFDC Integration using SOAP, REST Web Services to get the data from the Third-Party API's
  • Extensive experience implementing and configuring Conga solutions, such as Conga Composer, Conga Contracts, Conga Sign, and Conga Grid, to streamline document generation, contract management, eSignature, and data management processes within Salesforce
  • Proficient in designing and developing Conga templates using Conga Composer to generate professional, customized documents, including quotes, proposals, invoices, and contracts, with dynamic data from Salesforce objects
  • Managed end-to-end deployment processes using Copado, ensuring efficient and error-free deployments
  • Created and maintained Copado pipelines for continuous integration and continuous delivery (CI/CD) workflows
  • Strong knowledge of Agile methodologies, particularly Scrum, and their application to Salesforce development projects
  • Experience working in Agile development environments, participating in Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Implemented version control practices using Copado, ensuring code and configuration consistency
  • Demonstrated ability to effectively use Git workflows, such as feature branching, pull requests, and code reviews, to facilitate seamless collaboration and ensure code quality
  • Utilized Git branching strategies, such as GitFlow or feature branching, to manage multiple development efforts concurrently and streamline release processes
  • Excellent unit testing abilities with strong attention to detail
  • Integrated CPQ system with multiple CRMs like Salesforce and CRM on Demand
  • Supported and improved sales cycles by implementing CPQ solutions effectively
  • Experienced in using sales/service/Financial cloud for different applications as per the business requirements
  • Involved in code migration to different sandboxes by using the Ant, AutoRabit tools
  • Environment: Saleforce.com platform, APEX Language, Marketo, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, REST API, SOAP API, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in, Force.com IDE

Salesforce Developer

Wellsfargo
11.2020 - 03.2022
  • Developed Apex classes, Apex triggers and Controller classes for various functional needs in the application
  • Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis
  • Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals
  • Build Lightening controllers with the AURA framework
  • Developed and deployed Process builder, Workflow rules and implemented Approval Processes
  • Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields
  • Performed Steelbrick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows
  • Pricing factors like variance pricing, volume-based pricing, attribute-based pricing has been configured using Steelbrick CRM
  • Integrated Steelbrick and Salesforce integration for automating quoting, contracting and billing process
  • Configured complete PLI with different charge types and charge type criteria combinations for all the products and services using Steelbrick CRM
  • Experience in Apttus CPQ, LDAP and Integration with Share point
  • Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ
  • Experience with CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash
  • Strong understanding of Salesforce standard objects and Apttus CPQ application
  • Hands on skills in Steelbrick CPQ, with contributions towards tool enhancements, business logic changes and process changes as to support the organization
  • Worked on Salesforce CPQ (Steelbrick) pricing using list, cost/markup, percent total, block, price rules, and calculator plugins, system and user discounts and filter rule
  • Collaborated with compliance teams to ensure that the use of DocuSign within Salesforce adhered to legal and regulatory requirements
  • Configured DocuSign's reporting and analytics features to track document signing metrics and identify areas for improvement
  • Implemented Copado's agile planning capabilities for backlog management and sprint execution
  • Integrated Copado with external systems and tools to streamline the development and deployment processes
  • Implemented Copado's automated testing capabilities to ensure the quality of Salesforce applications
  • Implemented Conga Contracts to enhance contract management processes, including contract creation, negotiation, approval workflows, and version control, ensuring compliance and reducing manual efforts.

Salesforce Developer

Plumchoice
10.2019 - 10.2020
  • Designed, and developed the custom objects, record types, formula fields, validation rules, page layouts, workflow rules, tasks, emails and alerts to track customer related tasks and activities
  • Experience with data migration and updates through App Exchange data loader in Salesforce.com
  • Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard
  • Involved in the enhancement and development of different LWC components
  • Developed multiple LWC components
  • Experienced in working on LWC Events built on DOM Events, collection of APIs and objects available in browser
  • Defining LWC in creating Maintenance Plans based Service Resource, Service Territory, Timeslot objects
  • Created UI pages as per business requirement using Lightning web components (LWC)
  • Designed and developed Visual Force pages with FSL using Lightning web components (LWC) to invoke methods
  • Created and invoked apex methods to read data from custom objects in LWC
  • Customized and used the external Java Scripts in a Lightning web components (LWC)
  • Experienced in integration of Salesforce.com with external applications by using Web Services (API, Metadata API, XML, JSON, WSDL, SOAP, and REST)
  • Implemented Salesforce Development Cycle covering extensively in Sales Cloud, Service Cloud and Call Center
  • Developed a SOAPUI based framework to enable testing of legacy SOAP/REST API implementations and Salesforce Service cloud integration with CI/CD Automation
  • Integrate features developed using Visualforce pages, Lightning Aura Components, and lightning web component (LWC)
  • Experience in Force.com Apex Classes, Apex triggers Integration, Visual force and Force.com API
  • Development using custom lightning web components (Aura and LWC)
  • Developed Apex classes, Lightning Component, Lightning web components (LWC), Apex Triggers and Visualforce Pages on Force.com platform to customize application according to teh functional needs
  • Experience in developing Aura Components, Lightning Web Components (LWC) & Apps using Lightning App Builder, Lightning component framework
  • Experience working with GitHub and JIRA for version management and bug tracking or a Similar system
  • AWS, Cloud formation, Java, Azure, Docker, JFrog, Jenkins, GitHub, Jira, Bitbucket, Pager Duty, Python, Uptime Robot, Java, Microservices
  • Environment: Service Cloud, Sales Cloud, SalesForce.com Platform, Lightning Web Components, Visual force, Pages, Apex, Visual force, Apex Classes Apex triggers, Batch Apex, Schedule Apex, SOAP, REST., Jira, Git, Git Hub, Agile.

Salesforce Admin/Developer

Experian
06.2018 - 09.2019
  • Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards
  • Designed Surveys using Click tools (AppExchange)
  • Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader, Admin Garage and Lexi Loader
  • Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects
  • Experience in Data Mapping from Salesforce to Infosphere tables
  • Maintained processes of CSV import file updates for customer records into Accounts, Contacts using Data Loader and Import Wizard
  • Worked with Ajax toolkit to invoke Apex through anonymous blocks and Public web service methods
  • Created several Visualforce pages, Validation Rules, Custom buttons and links on custom and standard objects
  • Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solutions
  • Implement search, filtering and tagging features on page layouts to make it easier for sales to locate relevant marketing content and documents in SalesForce.com CRM Content
  • Integrated salesforce with Pega CRM and iSeries
  • Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent
  • Created Page Layouts for various profiles to make users comfortable for inputting data into CRM from customers
  • Collaborated with other developers in performing unit testing and identifying bugs in the application
  • Lead discussions with the team about feasibility and effective way of leveraging Saleforce.com CRM features
  • Used JavaScript and libraries like jQuery with apex for the desired functionality
  • Created Managed Package using Eclipse
  • Migrated from sandbox to production using FORCE.IDE
  • Developed UI using CSS, HTML tags, Visual Force components and used JavaScript for front-end validation
  • Tested application on various levels like integration and system testing by utilizing various methodologies
  • Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component and Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Java/J2EE Developer

Potbelly
03.2016 - 05.2018
  • Design and development of User Interfaces using JSP, HTML, and CSS
  • Developed business logic using MVC pattern by implementing Java, Struts, EJB, Spring JDBC and Web services
  • Involved in the design of the applications using Spring MVC
  • Developed JSP pages and client-side validation by java script tags
  • Developed Core Java classes and methods for handling data from database
  • Analyzed the specification documents to come up with the design and classes in UML for the modules that I am involved in using Rational Rose
  • Developed the application using Servlets, Struts Action classes, Action Forms, JSP and Session Beans
  • Designed Frontend within object-oriented JavaScript Framework like bootstrap, Require.js, ReactJS, Node.js, and Angular.js s
  • Coding in Unix and Perl scripting, unit testing, implement the changes in test environments
  • Developed an own realm for Apache Tomcat Server for authenticating the users
  • Involved in writing JavaScript for validation of page data in the JSP pages
  • Configure the Eclipse IDE with Web Sphere Application Server for Entire Application
  • Responsible for Testing - unit testing & integration testing using Junit
  • Eclipse Java, JSP, Struts, EJB, XML, JavaScript, CSS, Oracle, Junit, Unix, Apache Tomcat, Rational Rose, Hibernate.

Java Developer

Equinix
02.2014 - 02.2016
  • Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application
  • Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition
  • Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Struts frame work
  • Involved in writing JDBC code to get data base connectivity
  • Involved in the Database structuring and Tables creation needed for the project
  • Design and development of User Interfaces using JSP, HTML, and CSS
  • Developed an own realm for Apache Tomcat Server for authenticating the users
  • Configure the Eclipse IDE with Web Sphere Application Server for Entire Application
  • Analyzed the specification documents to come up with the design and classes in UML for the modules that I am involved in using Rational Rose
  • Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies
  • Solid understanding in Object-Oriented analysis and design
  • Worked on various Design Patterns, UML and Enterprise Application Integration Responsible for maintenance and production support of the application documented design and functional aspects of the application
  • Environment: Java, JSP, Struts, EJB, XML, JavaScript, CSS, Oracle, UML, SQL, Eclipse, Tomcat, Rational Rose, SQL Server

Education

Masters of Electrical Engineering - Engineering

Lamar University
Beaumont, TX

Bachelor's in Electronics And Communication Engin -

Lamar University
Beaumont, TX

Skills

  • TECHNICAL SKILLS:
  • Salesforcecom
  • Apex, Visualforce, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, AppExchange, Salesforcecom, Roles & Profiles
  • Languages/Methodologies
  • Apex, Visualforce, C# ,XML, UML, JavaScript, Agile, N-tier Architecture, Java, J2EE
  • Technologies
  • Salesforce, Ajax, JQuery, Web Services, SOAP, WSDL, HTML, Web 20
  • Version Management
  • Team Foundation Server, Subversion
  • Tools and Utilities
  • Data Loader, Force Eclipse IDE, Ant, Visual Studio 2005/2008/2010/2012, Visual Studio Team Suite, Subversion, IE Web Developer, Mozilla Firebug
  • Web/Application Servers
  • Jakarta Tomcat Server, IBM Web Sphere
  • Databases
  • Oracle, SQL server 2000/2005/2008
  • Operating Systems
  • Windows XP/ VISTA/7, Red Hat Linux and Unix

Certification

Certified by Salesforce Administrator. Certified by Salesforce Platform Developer-1. Certified by Salesforce Platform Developer-2. Certified by Salesforce Sales cloud. Certified by Salesforce Service Cloud.

Additional Information

  • Developed Visualforce Pages to include extra functionality and wrote APEX classes to provide functionality to the visual pages. Deploying Apex using Force.com IDE, Force.com Migration Tool and Web Services API. Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements. Efficient in monitoring Apex asynchronous processing using future methods, batch Apex, controlling processes with Queueable Apex and scheduling jobs using Apex scheduler. Worked on different Asynchronous operation like Future Methods, Quable Apex, Batch Apex and Scheduled Apex to implement bulk DML operations and call Web Services. Development experience with creating APEX classes, APEX triggers, Batch Apex, Schedule Apex, Webservice, HTML5, CSS style sheets, JavaScript and AJAX. Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy. Experience in Salesforce.com development, Sales Cloud, Service Cloud, Apex Classes, Apex Triggers, Visualforce pages, Integration, SOQL, SOSL and Force.com API. Experience in Salesforce.com configurations by creating custom objects, various types of custom fields, links, buttons, record types, page layouts, user profile, workflow approvals, triggers, data validation and Analytics. Worked on Salesforce Platform to build Mobile App by enabling Lightning components for use in theSalesforce1 mobile platform to make Lightning application to mobile Created multiple Lightning Web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better. Created Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics. Worked in Agile environment, as of solving the issues within deadlines. Experience with APPTUS CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, and Call center. Experience in Force.com platform, Sales Cloud, Eclipse Force.com IDE, Custom App development & maintenance, Roles & Profiles, Security and Sharing, Approval process. Experience in using different tools like Github. Experience in integration of salesforce using Apex, Visualforce, REST API, Lightning UI and Governor limits and also integrating salesforce with the third party applications like Java, GITHUB, Jenkins and Oracle.

Timeline

Salesforce Lightning Developer

Citi Bank
04.2022 - Current

Salesforce Developer

Wellsfargo
11.2020 - 03.2022

Salesforce Developer

Plumchoice
10.2019 - 10.2020

Salesforce Admin/Developer

Experian
06.2018 - 09.2019

Java/J2EE Developer

Potbelly
03.2016 - 05.2018

Java Developer

Equinix
02.2014 - 02.2016

Integrated Conga Sign

Masters of Electrical Engineering - Engineering

Lamar University

Bachelor's in Electronics And Communication Engin -

Lamar University

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